Lynette Piedra
Miami,FL
Summary
Empathetic Summer Camp Volunteer offering 3 years of experience in educational settings. Easily resolves interpersonal conflicts through talking it out. Offering strong communication and administrative skills.
Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.
Overview
1
1
year of professional experience
Work History
Volunteer
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Led groups of children safely through variety of camp activities.
- Created fun and educational activities for campers.
- Utilized problem-solving skills to resolve camper conflicts.
- Communicated with parents on child activities and behavior.
- Created and maintained pleasant atmosphere to help campers feel comfortable and secure.
- Volunteered with groups and organizations to help make measurable differences for program recipients
Crew Trainer
Mcdonalds
Miami, FL
03.2021 - Current
- Taught new team members correct procedures for all areas of operations.
- Trained other employees in customer service, food safety and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Maintained current knowledge of all team position requirements.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Created and oversaw 10 training programs for operations
- Trained and mentored about 10-30 new personnel hired to fulfill various roles
Education
No Degree - Physical Therapy (Pre-Physical Therapy)
Miami Dade College
Miami, FL06.2025
Skills
- Simulation Leadership
- Food Safety
- Station Preparation
- Process Improvement
- Coaching and Mentoring
- Safe Food Handling Practices
- Customer Service
- Payment Processing
Languages
Spanish
Native or Bilingual
Timeline
Crew Trainer
Mcdonalds
03.2021 - Current
Volunteer
No Degree - Physical Therapy (Pre-Physical Therapy)
Miami Dade College
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