Lynette Reyes
Twentynine Palms,CA
Summary
Dynamic and results-oriented professional with a proven track record at Sephora USA, adept in customer engagement and beauty trends. Excelled in team collaboration and customer service, significantly enhancing client satisfaction and contributing to sales growth. Skilled in inventory management and adept at fostering positive customer experiences through expert product knowledge and personalized advice.
Friendly and personable, with natural flair for providing exceptional customer service and enhancing clients' beauty experiences. Possesses foundational knowledge of skincare and cosmetic products, paired with effective communication and sales skills. Dedicated to helping clients achieve their beauty goals and creating welcoming environment.
Overview
4
4
years of professional experience
Work History
Beauty Advisor
Sephora USA
10.2022 - 04.2024
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Followed up with customers to increase satisfaction with purchases and services.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Actively promoted store events and promotions to encourage customer participation and drive sales growth.
- Conducted regular cleaning duties to maintain a hygienic workspace compliant with industry standards.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Cashier
206 BCE Noodles
04.2020 - 01.2021
- Quickly and accurately counted drawers at start and end of each shift.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Reduced wait times for customers through effective management of cashier team.
- Welcomed customers and helped determine their needs.
- Learned and adapted quickly to new technology and software applications.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
No Degree - Cosmetology
SABA Beauty School
Lake Forest, CA02-2024
High School Diploma -
Hillview High Schoo
Tustin, CA05-2021
Skills
- Customer service
- Organization and multitasking
- Cash handling
- Team collaboration
- Customer engagement
- Flexibility and adaptability
- Retail experience
- Beauty trends
- Inventory and stocking
- Team cooperation
- Adaptable and flexible
- Friendly and helpful
- Beauty product knowledge
Timeline
Beauty Advisor
Sephora USA
10.2022 - 04.2024
Cashier
206 BCE Noodles
04.2020 - 01.2021
No Degree - Cosmetology
SABA Beauty School
High School Diploma -
Hillview High Schoo
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