Lynette Roby

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Maintained professional, organized, and safe environment for employees and patrons.

• Enhanced employee skill sets with effective training programs tailored according to individual needs.
• Cultivated a positive work environment that promoted employee engagement, motivation, and retention.
• Achieved significant revenue growth by devising targeted marketing strategies that catered to specific customer segments.
• Managed cross-functional teams effectively, fostering collaboration and communication towards achieving common objectives.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

I started out as site Supervisor at our Lost Creek WV site and I worked my way up to assistant director of this 3 county wide program.

• Managed department budget to ensure adequate resources for staff development and instructional materials.
• Streamlined report generation processes, improving accessibility to critical business insights for decision-making.
• Facilitated cross-departmental collaboration to achieve strategic objectives, fostering culture of teamwork and innovation.