Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lynette L McCoy

North Myrtle Beach,SC

Summary

Organized Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Assertive School Administrator with strengths in educational planning and childhood guidance. Collaborated with teachers and administrators to improve student achievement. Strong leader with history of making small but powerful changes to campus climate. Track record of success with student attendance and graduation rates.

Overview

20
20
years of professional experience

Work History

Elementary School Teacher

Cleveland Heights - University Heights School District
Cleveland Heights, OH
  • Established open communication and positive relationships with students, parents, peers and administrative staff.
  • Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
  • Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
  • Provided warm, supportive environment for developing academic, social and emotional growth.
  • Met with parents to review Individualized Education Plans for at-risk students.
  • Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.

Medical Reimbursement Specialist

Baxter Healthcare Corporation
Cleveland, OH
  • Processed billing calls and answered questions from patients and third-party carriers.
  • Corrected, completed and processed claims for multiple payer codes.
  • Assisted in reconciling deposit and patient collections.
  • Processed online and paper appeal submissions and refund requests.
  • Used data entry skills to accurately document and input statements.
  • Handled account payments and provided information regarding outstanding balances.
  • Generated financial statements and reports detailing accounts receivable status

Supermarket Manager

The Kroger Co.
Solon, OH
  • Trained team members in successful strategies to meet operational and sales targets.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.

Reading Interventionist

Horry County School District
Conway, SC
07.2019 - 06.2022
  • Gathered, organized, and analyzed data on student needs and progress.
  • Implemented tracking tools to evaluate successes and areas in need of improvement.
  • Created positive and engaging environment in classroom that encouraged literacy skills.
  • Supervised small reading groups of students.
  • Collaborated with teachers to assess needs, set objectives, and discuss strategies.
  • Promoted love of reading and literacy to all students.

Special Education Coordinator

Lancaster School District
Lancaster, SC
07.2016 - 05.2019
  • Coordinated Special Education Department activities to promote student engagement and to work with regular education teachers to mainstream students for academic success
  • Interpreted and analyzed academic data to maintain student development and retention.
  • Facilitated required annual IEP meetings per each student's needs by using a family-centered, strength-based approach.
  • Coached and observed 12 teachers to improve teaching techniques.
  • Evaluated 12-person special education staff through classroom observation, feedback and recommendations.
  • Supported general education teachers and administrators in implementing strategies to meet needs of students with IEPs.

Licensed Personal Lines Insurance Agent

Combined Insurance Company Of America
Charlotte, NC
05.2016 - 08.2018
  • Maintained high standards of customer service by building relationships with clients.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Approached potential clients by using direct marketing mailings and phone contacts.
  • Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
  • Obtained underwriting approval by completing application for coverage.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.

Licensed Health and Life Insurance Agent

American Family Life Assurance Company, AFLAC
Charlotte, NC
05.2014 - 08.2016
  • Maintained high standards of customer service by building relationships with clients.
  • Provided coverage option information to assist clients in protecting assets.
  • Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales 60%.
  • Promoted AFLAC products and services using upselling and other sales strategies.
  • Utilized targeted email campaigns and cold calling to increase revenue.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.

School Administrator

Union County Schools
Monroe, NC
07.2006 - 06.2016
  • Met with parents of prospective students to discuss student needs and school offerings.
  • Supported teachers in learning and applying new skills through meaningful professional development.
  • Recruited and hired amazing teachers to support middle and high school students.
  • Oversaw students and monitored behavior during school performances and athletic events activities.
  • Served as liaison between parents and students.
  • Supervised, assessed and mentored teachers and paraprofessionals.
  • Coordinated school facility use with the school community to achieve equitable access.
  • Set academic and behavioral standards for students.

Education

Master of Science - Teacher Education,English Language Arts

Cleveland State University
Cleveland, OH

Bachelor of Science - Elem. Education/Special Ed.

Edinboro University of Pennsylvania
Edinboro, PA

Associate of Arts - Business Administration And Management

Cornell University
Ithaca, NY

Master of Advanced Study in Education - Executive School Leadership

University of North Carolina At Chapel Hill
Chapel Hill, NC
05.2006

Master of Science - School Leadership

Edinboro University of Pennsylvania
Edinboro, PA
08.2004

Skills

  • Understanding Customer Needs
  • Efficient and Detail-Oriented
  • Customer Account Management
  • Data Entry and Maintenance
  • Administrative Management
  • Microsoft Internet Explorer
  • Performance Monitoring and Evaluation
  • Microsoft Office
  • Google Analytics
  • Recruiting and Hiring
  • Instructional Techniques
  • Teacher Education
  • Administrative Staff Coordination

Timeline

Reading Interventionist

Horry County School District
07.2019 - 06.2022

Special Education Coordinator

Lancaster School District
07.2016 - 05.2019

Licensed Personal Lines Insurance Agent

Combined Insurance Company Of America
05.2016 - 08.2018

Licensed Health and Life Insurance Agent

American Family Life Assurance Company, AFLAC
05.2014 - 08.2016

School Administrator

Union County Schools
07.2006 - 06.2016

Elementary School Teacher

Cleveland Heights - University Heights School District

Medical Reimbursement Specialist

Baxter Healthcare Corporation

Supermarket Manager

The Kroger Co.

Master of Science - Teacher Education,English Language Arts

Cleveland State University

Bachelor of Science - Elem. Education/Special Ed.

Edinboro University of Pennsylvania

Associate of Arts - Business Administration And Management

Cornell University

Master of Advanced Study in Education - Executive School Leadership

University of North Carolina At Chapel Hill

Master of Science - School Leadership

Edinboro University of Pennsylvania
Lynette L McCoy