Lynita Pope-Barnhill
Portsmouth,VA
Summary
Dedicated and compassionate Medical Assistant with over one year of experience in providing exceptional patient care and administrative support. Proficient in patient check-in, triage, and appointment scheduling, ensuring efficient office operations. Adept at building strong relationships with patients, fostering a welcoming environment, and responding to their needs promptly. Committed to collaborating with healthcare providers to deliver timely and accurate information, enhancing overall patient satisfaction.
Overview
25
25
years of professional experience
Work History
CEO Salon Owner
Luminouz Boutique
Portsmouth, VA
07.2019 - Current
- Developed relationships with new clients through referrals from existing customers.
- Employed styling techniques and hair product routines specifically tailored to Afro-textured hair.
- Greeted customers, answered phones and booked appointments.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Medical Assistant
Dr. Mosta Haque
Portsmouth, Virginia
01.2000 - 01.2025
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Scheduled appointments for patients via phone and in person.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Handled general office duties to support administrative staff during peak hours.
- Measured vital signs and took medical histories to prepare patients for examination.
- Organized charts, documents and supplies to maintain team productivity.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Documented notes during patient visits.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Administered medications under physician's supervision.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Responded to patient callbacks and phone-in prescription refill requests.
- Positioned patients properly during examination or treatment for comfort and safety.
- Administered injections, medications and treatments as directed by the physician.
CEO
L&S Enterprises
Portsmouth, VA
06.2009 - 01.2016
- Mixed water and detergents or acids to prepare cleaning solutions.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Swept, mopped, scrubbed and waxed floors.
- Kept storage areas organized and free of clutter by disposing of unused items appropriately.
- Dusted, swept and mopped to maintain clean, safe environment for clients.
- Vacuumed carpets and upholstered furniture.
- Provided assistance with moving heavy furniture or equipment as requested.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
- Removed spots from rugs using appropriate methods.
- Reported any damages or maintenance needs to supervisor immediately upon discovery.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
- Stripped, sealed and polished floors.
- Followed company uniform, performance and security policies with every job.
- Exceeded facility standards regularly by working with detail-oriented approach.
- Maintained cleaning equipment in a clean and orderly fashion.
- Replenished supplies such as soap, toilet paper and paper towels in restrooms.
- Maintained inventory of cleaning supplies used throughout shift.
- Responded promptly to customer inquiries regarding services provided by the department.
- Used ladders to reach high ceilings and walls for dusting purposes.
- Monitored building security and safety by locking doors or avoiding hazards.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
SIMS Coordinator
Walgreens
Chesapeake, VA
01.2004 - 05.2009
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Coached employees on inventory management activities, identifying quality candidates for advancement opportunities.
- Examined invoices and shipping manifests for conformity to tariff and customs regulations.
- Conducted regular inventory audits to verify stock levels and identify discrepancies.
- Monitored supplier performance to ensure orders were fulfilled on time and accurately according to customer requirements.
- Monitored inventories on computer to generate accurate reports.
- Utilized warehouse management systems software for tracking products from receipt through shipment.
- Analyzed current processes and identified areas of improvement for better efficiency in the inventory management process.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Followed operational guidelines to properly unload and stock merchandise.
- Reviewed inventory stocking levels and helped coordinated return or transfer of excess inventory.
- Established effective relationships with suppliers to ensure optimal service at competitive prices.
- Directed investigations to verify and resolve customer or shipper complaints.
- Led annual physical inventory counts, coordinating with cross-functional teams to ensure accuracy.
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Participated in annual physical inventories conducted at multiple locations.
- Adhered to all safety regulations when handling hazardous materials in compliance with OSHA guidelines.
Education
MEDICAL
Everest College
Chesapeake, VA11-2000
Skills
- Effective decision making
- Succession planning
- Executive presence
- Digital transformation
- Talent development
- Innovation management
- Customer focus
- Organizational agility
- Employee engagement
Affiliations
- CO-WORKER/CLIENT/PATIENT RAPPORT
- DATA ENTRY
- ORGANIZATIONAL
- LEADERSHIP
Timeline
CEO Salon Owner
Luminouz Boutique
07.2019 - Current
CEO
L&S Enterprises
06.2009 - 01.2016
SIMS Coordinator
Walgreens
01.2004 - 05.2009
Medical Assistant
Dr. Mosta Haque
01.2000 - 01.2025
MEDICAL
Everest College