Lynn Cleghorn
Sylacauga,AL
Summary
Compassionate professional dedicated to helping families celebrate lives of loved ones and find closure through high-quality and individualized funeral services. Areas of specialty include bereavement counseling and arranging funeral details.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Funeral Director
SCI Dignity Memorial Funeral Services
Birmingham, Alabama
09.2019 - Current
- Provided bereavement counseling to families and friends of the deceased.
- Organized funeral services and memorials, including arranging for clergy, pallbearers, flowers, music and other necessary items.
- Maintained records of all contracts, payments and services provided.
- Prepared obituaries for publication in local newspapers.
- Coordinated arrangements with cemeteries or crematories for interment or cremation of remains.
- Arranged transportation of body from place of death to funeral home.
- Managed ordering and inventorying of caskets, urns and other related merchandise.
- Performed administrative duties such as answering phones, filing paperwork and completing forms.
- Prepared legal documents such as death certificates and permits for burial or cremation.
- Met with client families to discuss service options and pricing plans.
- Facilitated final disposition planning by providing resources about cemetery plots or mausoleum spaces.
- Supervised staff on duty during viewings, funerals or memorial services.
- Ensured compliance with state regulations governing funeral homes.
- Participated in continuing education courses to maintain licensure requirements.
- Provided support to colleagues during times of high volume activity.
- Created meaningful tribute videos featuring photographs and audio recordings of the deceased.
- Led and directed funeral and graveside services.
- Consulted with families of deceased to make funeral arrangements.
- Scheduled funeral services, coordinated burials and arranged cremations.
- Addressed all client questions and requests for information relating to funeral services and pricing.
- Arranged funerals consistent with each family's heritage and religious beliefs.
- Arranged for clergy members to perform funeral services.
- Completed legal documentation and signed death certificates.
- Prepared death certificates and drafted obituaries.
- Offered counseling and comfort to bereaved family members and friends.
- Drafted professional correspondence and marketing materials.
- Obtained information to complete death certificates or burial permits.
- Communicated with funeral attendees to provide information and facilitate organized services.
- Obtained doctors' signatures on death certificate to complete insurance claim forms.
Education
Bachelor of Science - Criminal Justice
Kaplan University
Davenport, IA07-2011
Skills
- Obituary writing
- Staff Scheduling
- Mortuary operations
- Grief counseling
- Life insurance knowledge
- Embalming techniques
- MS Word, Excel, and Outlook
- Compassionate communication
- Regulatory Compliance
Certification
- Licensed Funeral Director in the State of Alabama (#06766)
Affiliations
- I love to sing, I am currently on the praise team at my church
- I love Alabama football.
- I love spending time with my family.
Accomplishments
- I have been recognized numerous times for excellent customer service to the families that I serve.
References
References available upon request.
Timeline
Funeral Director
SCI Dignity Memorial Funeral Services
09.2019 - Current
- Licensed Funeral Director in the State of Alabama (#06766)
Bachelor of Science - Criminal Justice
Kaplan University
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