Lynn Hooks

Saint Peters,MO

Summary

Results-driven professional with over 10 years of experience in customer service and tax preparation. Skilled in multitasking and problem-solving to deliver exceptional service. Known for strong teamwork and collaboration, with a friendly attitude and attention to detail. Proven track record of efficiently handling tasks, prioritizing work, and resolving complex issues.

Overview

years of professional experience

Work History

Claims Processing Representative 1

Delta Dental Plan of MO

08.2012 - 12.2024

As a Claims Adjustment Clerk, my responsibilities required me to accurately process dental claims
The job required knowledge of dental terminology; data entry; contact with dentists; and x-ray screening

DELI CLERK

Dierberg Store

09.2018 - 02.2021

Serving customers, making salads, setting cases, sandwiches, washing dishes, cleaning floors & slicers, counters & cases, closing deli & seafood and working the cashier register

TAX PREPARER

Jackson Hewitt

01.2012 - 05.2019

Working as a tax preparer serving customers and preparing their taxes, giving tax advice, making calls, data entry, printing, filing, keeping offices clean and opening and closing offices to the end of tax time

Education

CERTIFICATE - BASIC EDUCATION, JOB SKILLS, WORK EXPERIENCE PROGRAM (CLERICAL COMPONENT)

St Louis Community College at Forest Park, St Louis, MO

05.2020

Skills

Teamwork and Collaboration
Customer Service
Friendly, Positive Attitude
Multitasking
Problem-Solving

Attention to Detail
Dependable and Responsible
Flexible and Adaptable
Active Listening
Task Prioritization

Timeline

DELI CLERK - Dierberg Store