Lynn Hooks
Saint Peters,MO
Summary
Results-driven professional with over 10 years of experience in customer service and tax preparation. Skilled in multitasking and problem-solving to deliver exceptional service. Known for strong teamwork and collaboration, with a friendly attitude and attention to detail. Proven track record of efficiently handling tasks, prioritizing work, and resolving complex issues.
Overview
13
13
years of professional experience
Work History
Claims Processing Representative 1
Delta Dental Plan of MO
08.2012 - 12.2024
- As a Claims Adjustment Clerk, my responsibilities required me to accurately process dental claims
- The job required knowledge of dental terminology; data entry; contact with dentists; and x-ray screening
DELI CLERK
Dierberg Store
09.2018 - 02.2021
- Serving customers, making salads, setting cases, sandwiches, washing dishes, cleaning floors & slicers, counters & cases, closing deli & seafood and working the cashier register
TAX PREPARER
Jackson Hewitt
01.2012 - 05.2019
- Working as a tax preparer serving customers and preparing their taxes, giving tax advice, making calls, data entry, printing, filing, keeping offices clean and opening and closing offices to the end of tax time
Education
CERTIFICATE - BASIC EDUCATION, JOB SKILLS, WORK EXPERIENCE PROGRAM (CLERICAL COMPONENT)
05.2020
Skills
- Teamwork and Collaboration
- Customer Service
- Friendly, Positive Attitude
- Multitasking
- Problem-Solving
- Attention to Detail
- Dependable and Responsible
- Flexible and Adaptable
- Active Listening
- Task Prioritization
Timeline
DELI CLERK - Dierberg Store
09.2018 - 02.2021
Claims Processing Representative 1 - Delta Dental Plan of MO
08.2012 - 12.2024
TAX PREPARER - Jackson Hewitt
01.2012 - 05.2019
St Louis Community College at Forest Park - CERTIFICATE, BASIC EDUCATION, JOB SKILLS, WORK EXPERIENCE PROGRAM (CLERICAL COMPONENT)
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