Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lynn Hortel

Twentynine Palms,CA

Summary

Dynamic professional with a proven track record, excelling in accuracy and data integrity. Skilled in customer service and problem-solving, I foster strong client relationships, enhancing loyalty and repeat business. Adept at managing high-stress situations, I deliver exceptional results while maintaining professionalism and collaboration.


Overview

15
15
years of professional experience
1
1
Certification

Work History

AI Data Trainer

Outlier AI
07.2024 - Current
  • Checked records for accuracy and completeness, and corrected errors.
  • Accessed and used computer software applications to update and maintain records.

Fresh Food Associate

Walmart
05.2018 - 08.2020
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Independent Contractor

Arise Work at Home
03.2010 - 05.2018
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.

Education

Credential - Education Specialist

Chapman University

Master of Arts - Writing

Seton Hill University
01-2016

Bachelor of Science - Liberal Studies

California State University
06-2007

Skills

  • Customer service
  • Instructional Design
  • Rubric creation
  • Attention to detail
  • Teamwork and collaboration
  • Problem-solving
  • Natural Science writing and research
  • Editing
  • Proofreading
  • Writing Fiction

Certification

  • IT Support, Google Professional Certificate - June 2025

Timeline

AI Data Trainer

Outlier AI
07.2024 - Current

Fresh Food Associate

Walmart
05.2018 - 08.2020

Independent Contractor

Arise Work at Home
03.2010 - 05.2018

Master of Arts - Writing

Seton Hill University

Bachelor of Science - Liberal Studies

California State University

Credential - Education Specialist

Chapman University

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