Experienced Medical Assistant and Cast Tech with 25+ years in patient care, scheduling, and clinical support. Skilled in patient flow, infection control, HIPAA compliance, and clear communication to support safe, efficient care. OSHA compliance officer with 10+ years of experience.
Work History
Retired
Self Employed | 2016 - Current
Delivered daycare support for infants and toddlers over seven years.
Medical Assistant/Cast Tech
19 Years 8 Months
Orthopedic Group Inc. | 04.1996 - 12.2015
Scheduled appointments, coordinated follow-up visits, and managed daily patient flow.
Prepared exam rooms, stocked supplies, and maintained infection-control standards.
Communicated instructions clearly to patients regarding medications, referrals, and next steps.
Obtained client medical history, medication information, symptoms, and allergies.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Medical Assistant/Cast Tech
40 Years 10 Months
Harvard Pilgrim Health Care | 01.1986 - 1995
Collected patient histories, vital signs, and medication updates for clinical assessments.
Scheduled appointments, coordinated follow up visits, and managed daily patient flow.
Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
Verified insurance details and supported referral processing for care coordination.
Assisted providers with procedures, specimen collection, and point-of-care testing.
Maintained HIPAA compliance while handling sensitive patient information and records.
Sanitized, restocked, and organized exam rooms and medical equipment.
Conducted safety and compliance monitoring activities, maintaining OSHA documentation and enforcing required workplace safety practices.
Managed daily performance and staffing of medical assistants' team of 10, coordinating responsibilities within clinical workflow.
Education
Associate of Science - Heathcare
Community College of Rhode Island | Warwick, RI | 06-1985