CARLA BROWNING
Orlando,Florida
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Retired
State of Florida Department of Juvenile Justice
04.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
Intake and Release Specialist
Orange County Board of County Commissioners
06.2024 - 04.2025
- This position is responsible for processing and maintaining a variety of documents related to the intake, confinement and release of inmates that are incarcerated in the Orange County Correctional Facility. Responsibilities include updating all information that is received from the court and other criminal justice agencies in the computer case management system obtaining criminal history/warrant information and processing inmates for release from the correctional facility.
- Receives and notarizes incoming law enforcement arrest affidavits and other documents related to the intake of an inmate into the Orange County Correctional Facility.
- Processes a variety of documents required for the release of inmates and ensures inmates are released in accordance with those documents.
- Reviews arrest paperwork and court documents for accuracy and completeness.
- Disseminates inmate information to various parts of the criminal justice system.
- Communicates information to the public, court, and various agencies to confirm information and assist in the resolution of issues regarding inmate case status and court documentation.
- Enters and updates inmate information in the automated corrections management system.
- Provides information to various agencies via Teletype.
- Obtains and reviews inmate criminal history information using Florida Crime Information Center / National Crime Information Center (FCIC/NCIC).
- Performs other related duties as assigned.
Juvenile Detention Officer Supervisor
State of Florida/Department of Juvenile Justice
07.2022 - 10.2023
- Performed administrative functions relative to a Supervisory position, including orientation and training of staff, managing leave and attendance, preparing evaluations, special behavior reports, floor logs, and youth folders; maintaining key control; initiating and executing disciplinary actions in accordance with approved policies and procedures; and preparing and reviewing confinement reports.
- Assuring the Department of Juvenile Justice and facility policies are adhered to.
- Makes assignments of staff to ensure adequate staffing.
- Participates in daily briefing in the facility including providing status reports of the youth and individual units and making key assignments.
- Assures the proper standards are complied with and that releases of youth are accomplished in accordance with applicable policies and procedures and court orders.
- Assists detention personnel in handling youth with behavioral and personal problems, evaluates youth and participates in the preparation of progress reports.
- Assuring good management and leadership practices are maintained within the facility.
- Completes required paperwork within assigned times accurately and legibly.
- Coordinates, directs and monitors daily workload for the facility, staff and youth.
- Maintains effective supervision of youth and staff throughout the facility, ensuring safety and security.
- Ensuring that all Central Communication Center reportable incidents are reported on a timely basis.
- Completes all documentation and keeps administration informed of any issues.
- Assists the Assistant Superintendent with internal investigations as needed.
- Reviews all daily facility reports and logs completed by staff each working day for timeliness and accuracy.
- Ensuring that he/she and subordinate staff use and review all relevant JJIS and DFMS Reports.
- Takes leadership role in actively monitoring all data entries in the Master Control and the Admissions/Release Office.
- Ensures that all facility youth clothing is properly cared for, stored, and accounted for.
- Ensures that all youth have clean socks and underwear on a daily basis.
- Strictly accountable for assigning staff to search youth at admission and properly receives and accounts for the paperwork.
- Ensures proper use of the washing machine by staff.
- Properly and promptly communicates with fellow supervisory staff on the granting of any type of leave to subordinate staff to ensure that all shift supervisors on a shift are aware of the daily staffing patterns.
- Ensuring coverage is made for any staff that is granted leave etc.
Juvenile Justice Detention Officer II
State of Florida/Department of Juvenile Justice
06.2016 - 08.2020
- Assists the Supervisor to ensure that the youth’s services and programming are in compliance with court orders, rules, Departmental policies and procedures, and Quality Assurance Standards.
- Supervises youth in all activities and maintains control of youth by giving directives, counseling and/or utilizing appropriate levels of verbal or physical use of Protective Action Response as needed to properly control youth in accordance with the departmental and facility policies and procedures.
- Successfully completes training requirements to maintain proficiency on the proper methods for dispensing medications to the youth.
- Distributes medication in the absence of a designated medical health authority or a facility nurse.
- Inspects facility, youth, visitors and packages delivered to the facility for contraband.
- Writes reports and prepares required records regarding incidents, youth movement and noteworthy information, and ensures the documentation of all violations of facility operating procedures, rules and regulations, and state and federal statutes.
- Prepares youth for court appearances, and transports and escorts youth to medical, criminal justice, social services and judicial facilities as needed according to departmental and facility policies and procedures.
- Performs duties in Master Control.
- Trains and/or coaches employees concerning their duties and orients them concerning facility policies and procedures.
- In the absence of the Supervisor, assumes acting supervisor role.
- Uses security and emergency equipment to ensure the safety and security of the youth and the facility.
- Completes 10 minute checks, 5-minute checks or constant sight and uninterrupted sound supervision for every youth confined to a room confinement or designation as suicidal.
- Assesses and analyzes information available through the Juvenile Justice Information System.
- Initiates and maintains youth counts as directed by departmental and facility operating procedures and policies etc.
Juvenile Justice Detention Officer I
State of Florida/Department of Juvenile Justice
05.2014 - 06.2016
- Supervise youth in all activities and maintains control of youth by giving directives, counseling and/or utilizing appropriate levels of verbal or physical use of Protective Action Response as needed to properly control youth in accordance with departmental and facility policies and procedures.
- Provides constant supervision, control and observation of youth, while maintaining an environment that is safe and creates an atmosphere that has a “zero tolerance “ for youth escapes, youth absence, sexual harassment and inappropriate conduct by staff with youth (Red Flag Behavior).
- Ensures the safe and secure custody of all assigned youth, while ensuring that all youth are provided their constitutional rights with special concern for the legal, medical and mental health issues.
- Used security and medical equipment to ensure the safety and security of the youth and the facility.
- Writes reports and prepares required records regarding incidents, youth movement and noteworthy information, and ensures the documentation of all violations of facility operating procedures, rules and regulations, and state and federal statutes.
- Prepares youth for court appearances, and transports and escorts youth to medical, criminal justice, social services and judicial facilities as needed according to departmental and facility policies and procedures.
- Inspects facility, youth, visitors and packages delivered to the facility for contraband, health hazards, safety and security violations.
- Ensures the inspection and maintenance of sanitary conditions of the facility, instructs the youth in housekeeping, sanitation responsibilities and personal hygiene.
- Ensures youth services and programming are in compliance with DJJ and court orders, regulations, departmental policies and procedures and Quality Assurance Standards.
- Initiates and maintains youth counts as directed by departmental and facility operating policies and procedures.
- Accesses and analyzes information available through the Juvenile Justice Information System.
- Follows policies and procedures for the safety and security of youth, staff and the public.
- Completes 10-minute checks, 5-minute checks, or Constant Sight and Uninterrupted Sound Supervision for every youth confined to room confinement or designated as suicidal.
- Attends required meetings.
- Completes required reports timely and accurately.
- Performs the functions on master control operator and transports youth as needed.
- Process admissions, which includes supervising and searching youth etc.
Education
Associate of Science - Criminal Justice
Florida Metropolitan University
Lakeland, FL04.2009
Certificate - Data Entry
Mid Florida Technical Institute
Orlando06.1989
Diploma - undefined
High School
06.1984
Skills
- 10 years of experience Typing, Payroll, Customer Service, Filing/Data Proficiency, Communications, Professional Phone Etiquette, Advanced Clerical Knowledge, Critical Thinking, Team Building, Flexibility
- 8 years of experience 10 key by touch, Invoice Processing, Accounting Familiarity, Spreadsheets Management and 2 years Human Resources and Time Management, Receptionist, Microsoft Office 365, Billing, Scheduling, Data Entry, Organizational Skills, Office Management, Training and Guest Services
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
Certification
- Florida Driver’s License February/1982 – February/2025
- Juvenile Detention Officer Certification August/2014 – October/2024
- First Aid Certification
- CPR Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retired
State of Florida Department of Juvenile Justice
04.2025 - Current
Intake and Release Specialist
Orange County Board of County Commissioners
06.2024 - 04.2025
Juvenile Detention Officer Supervisor
State of Florida/Department of Juvenile Justice
07.2022 - 10.2023
Juvenile Justice Detention Officer II
State of Florida/Department of Juvenile Justice
06.2016 - 08.2020
Juvenile Justice Detention Officer I
State of Florida/Department of Juvenile Justice
05.2014 - 06.2016
Diploma - undefined
High School
Associate of Science - Criminal Justice
Florida Metropolitan University
Certificate - Data Entry
Mid Florida Technical Institute
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