Lynn Malia
Oroville,CA
Summary
Proven leader in healthcare management, adept at streamlining operations for Bridgeview Post Acute by implementing robust medical records systems and enhancing compliance procedures. Skilled in ICD-10 CM coding and fostering team development, demonstrated through successful recruitment and training initiatives. Achieves significant improvements in patient care and administrative efficiency, leveraging expertise in HIPAA and revenue cycle management.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Records Director
Bridgeview Post Acute
Yuba City, CA
07.2015 - 12.2024
- Recruited, hired and trained new medical and facility staff.
- Reviewed discharges and other records on nursing units for compliance with procedures.
- Explained policies, procedures and services to patients.
- Established and upheld procedures for medical records collection, coding and filing.
- Reviewed and analyzed existing coding documentation to ensure accuracy and completeness.
Medical Office Manager
Floyd Burton MD
Marysville, CA
09.2010 - 08.2014
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
- Maintained and managed filing, chart keeping and organizational systems for practice.
- Trained new staff on office procedures, software programs and customer service protocols.
Education
Billing & Coding Certification - Billing & Coding
CALRegional
Fairfield, CA04-2025
MA Certificate - Medical Assistant
Concorde Career College
San Bernardino, CA04-1994
Skills
- Managed Care, PPO, HMO
- Government Insurance / Tricare / Medicare / Medicaid
- Claim Cycle / Processing Claims / Electronic Submission
- Explanation of Benefits / Electronic Remittance Advice
- Preauthorization / Referrals / Precertification
- ICD-10 CM / CPT / EM / Modifiers / HCPCS II Coding
- Medical Billing Processing / Insurance Verification
- Collection Strategies / Revenue Cycle
- HIPAA / Medical Terminology / Anatomy & Physiology
- Internal & External Medical Audits / Compliance Plans
- Accounts Receivable / Payable / Aging Reports
- 53 WPM / 16,000 KSPH
- CMS 1500 / 837P / Delinquent Claims / Denied Claims
- Revenue Cycle / Billing Cycle / Claim Cycle
Certification
- NHA Certified
Timeline
Medical Records Director
Bridgeview Post Acute
07.2015 - 12.2024
Medical Office Manager
Floyd Burton MD
09.2010 - 08.2014
Billing & Coding Certification - Billing & Coding
CALRegional
MA Certificate - Medical Assistant
Concorde Career College
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