Lynn Martinez
New Orleans,LA
Summary
Capable bartender / server passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in both tourist and local establishments.
Overview
18
18
years of professional experience
Work History
Server
Legends Bar And Grill
Marshalltown, IA
02.2022 - 10.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Banquet Server
LGC Hospitality Staffing
Des Moines , IA
02.2022 - Current
- Arranged linens and table settings according to seating plan and event theme.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
Server
Market Grille
Marshalltown, IA
11.2021 - 09.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Licensed Esthetician
Bombshell Waxing
New Orleans, LA
12.2017 - 03.2020
- Handled busy schedules and stayed on top of key deadlines.
- Performed body treatments, including waxing, body wrap application and vibradermabrasion .
- Performed waxing, body wrap application and gentle exfoliation to improve overall skin condition.
- Recommended retail products for at-home use.
- Fostered friendly, warm and exceptional customer experience.
- Welcomed clients arriving for appointments.
- Discussed procedures and treatment options with clients.
Bartender, Bar Manager
Karno Companies
New Orleans, LA
07.2006 - 08.2019
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Decreased waste, following strict recipes and drink measurement protocol.
- Generated higher ticket averages by training employees on suggestive up-selling techniques.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Handled cash on daily basis, which built trustworthiness and loyalty with owners.
- Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
- Checked ID cards and verified bar guests were of legal age.
- Operated efficiently in high-volume setting to prepare and serve more drinks per hour.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Managed cash and bar revenue during special promotions or sporting events.
- Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Closed out cash register and prepared cashier report at close of business.
- Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Kept bar presentable and well-stocked to meet customer needs.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Education
Armijo High School
Fairfield, CA05.1990
Skills
- Event Setup
- Safe Food Handling
- Dietary Specifications
- Warm and Friendly
- Hospitality Management
Timeline
Server
Legends Bar And Grill
02.2022 - 10.2022
Banquet Server
LGC Hospitality Staffing
02.2022 - Current
Server
Market Grille
11.2021 - 09.2022
Licensed Esthetician
Bombshell Waxing
12.2017 - 03.2020
Bartender, Bar Manager
Karno Companies
07.2006 - 08.2019
Armijo High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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