Philip Hendershot
Davenport,FL
Summary
Experienced banquet server and bartender with a strong background in fine dining service, cocktail mixing, and guest relations. Known for attention to detail, smooth event coordination, and polished service at weddings, meetings, and catered events.
Overview
10
10
years of professional experience
Work History
Server
Hilton Orlando
Orlando, FL
04.2023 - Current
- - Served plated meals and drinks at weddings, meetings, catered events and in various restaurant settings
- - Collaborated with kitchen staff and hospitality team to ensure seamless banquet and restaurant service.
- - Assisted event managers in adapting to timeline changes and guest service needs to elevate guest experiences.
- - Partnered with kitchen staff and hospitality team to maintain efficient service during events.
Server
Vito's Chop House
Orlando, FL
01.2022 - Current
- Delivered polished table service and prompt support to enhance dining experience for banquet and fine dining guests.
- Coordinated meal timing with kitchen staff and banquet supervisors to ensure seamless service flow.
- Presented menus, described specials, and answered dining questions.
- Addressed and resolved customer complaints or concerns swiftly and professionally to maintain guest satisfaction.
Lead Banquet Server/Bartender
Allspice Hospitality
Columbia, MD
05.2016 - 11.2020
- Mixed cocktails, wine, and beer according to service standards to enhance guest experience.
- Served guests promptly during events across banquet halls, contributing to overall satisfaction.
- Prepared banquet bar for events to facilitate smooth service operations. for weddings, meetings, and special events to ensure seamless service.
- Maintained clean bar areas, counters, and service stations throughout shifts.
Skills
- Banquet operations
- Fine dining service
- Beverage service
- Service station setup
- Event setup
- Bar setup
- Attention to detail
- Customer service
- Team collaboration
- Menu design
- Guest relations
Timeline
Server
Hilton Orlando
04.2023 - Current
Server
Vito's Chop House
01.2022 - Current
Lead Banquet Server/Bartender
Allspice Hospitality
05.2016 - 11.2020