Lynn Nguyen
Federal Way
Summary
Pharmacy Manager with extensive experience in managing pharmacy operations, building relationships with customers and healthcare providers, and ensuring compliance with regulations. Proven skills in strategic planning, team leadership, and quality control. Achievements include increased operational efficiency and improved patient satisfaction metrics.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Bartell Drugs Corporation
Gig Harbor
06.2022 - Current
- Managed daily operations of the pharmacy, including staffing, scheduling, and inventory control.
- Maintained high standards for customer service at all times by responding promptly to inquiries and complaints from customers.
- Trained pharmacy managers, pharmacists, pharmacy interns, and newly hired technicians.
- Ordered, received, and maintained adequate levels of pharmaceuticals while monitoring expiration dates to prevent waste.
- Provided guidance and instruction to pharmacy students on medication distribution processes and procedures.
Staff Pharmacist
Bartell Drugs Corporation
Des Moines
10.2020 - 06.2022
- Managed the filling and dispensing of prescriptions following established policies and procedures.
- Ensured compliance with state laws, regulations, and professional standards related to pharmacy practice.
- Provided medication counseling to patients on proper use, side effects, and potential drug interactions.
- Checked prescriptions for appropriate dosage, drug interactions, or allergies before dispensing medications.
Pharmacy Intern
Bartell Drugs Corporation
Tukwila
12.2017 - 09.2020
- Assisted in preparing medications by counting, pouring, labeling, and verifying doses.
- Processed third-party insurance claims accurately and efficiently.
- Advised patients regarding the proper use of new medications and OTC products.
Pharmacy Technician
CVS Pharmacy
Thousand Oaks
12.2014 - 10.2016
- Managed the filing of prescriptions, both electronically and manually.
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
Education
Doctor of Pharmacy -
Washington State University
Spokane, WA05-2020
Bachelor of Science - Chemistry
California State University, Northridge
Northridge, CA05-2016
Skills
- Regulatory compliance
- Pharmacy operations management
- Training and mentoring
- Patient education
- Team leadership
- Medication therapy management
Accomplishments
- Excellence in Customer Service -Region 10203 FY 2025 Bartell Drugs
- Rho Chi Honor Society
- Margaret Garthe Harrison Pharmacy Scholarship
- Washington State University College of Pharmacy Dean's List
- Phi Theta Kappa Honor Society
Languages
Vietnamese
Native/ Bilingual
Certification
- Washington State Pharmacist #PH61055639
- APhA Immunization Certificate
- BLS provider
- Travel Consult/ Point of Care Testing
References
References available upon request.
Timeline
Pharmacy Manager
Bartell Drugs Corporation
06.2022 - Current
Staff Pharmacist
Bartell Drugs Corporation
10.2020 - 06.2022
Pharmacy Intern
Bartell Drugs Corporation
12.2017 - 09.2020
Pharmacy Technician
CVS Pharmacy
12.2014 - 10.2016
Doctor of Pharmacy -
Washington State University
Bachelor of Science - Chemistry
California State University, Northridge