Lynn Patterson
TOMBALL,TX
Summary
Results-driven sales leader with 11+ years of experience skilled in personnel management, performance tracking, and contract negotiation. Known for building strong client relationships and improving team output through coaching and accountability.
Experienced with leading sales teams to achieve targets and drive business growth. Utilizes strategic planning and market analysis to identify opportunities and maximize revenue. Track record of enhancing team performance through effective communication and leadership.
Overview
2025
2025
years of professional experience
Work History
Senior Sales Manager Fleet
Fred Haas Nissan
02.2020 - 01.2025
- Directed sales team performance, coached associates on dealership processes and customer engagement.
- Monitored CRM activity to track leads, follow-ups, and customer communication accuracy.
- Coordinated vehicle inventory presentation, pricing updates, and showroom merchandising standards.
- Reviewed deal structures to support compliant paperwork and smooth transaction processing.
- Directed sales team performance, coached staff on customer engagement, follow-up discipline, and closing techniques.
- Analyzed showroom activity and inventory trends to adjust pricing, promotions, and sales strategies.
- Trained sales associates on CRM usage, lead management, and accurate deal documentation.
- Monitored customer satisfaction feedback, resolving escalations and strengthening retention practices.
Commercial Fleet Manager
Melloy Brothers Enterprises
2017 - 11.2019
- Enforced DOT and safety requirements across fleet operations and driver compliance.
- Scheduled vehicle assignments and adjusted availability to support daily transportation needs.
- Tracked mileage, usage, and service histories to improve asset planning decisions.
- Resolved vehicle issues quickly to maintain reliable service and minimize operational delays.
- Streamlined operations to increase productivity and oversaw employees to maximize outcomes.
- Generated daily reports detailing suggested process improvement initiatives to inform management.
- Completed projects by effectively delegating tasks and overseeing employee performance.
- Negotiated with suppliers to secure competitive rates for vehicle parts, lowering operational costs.
Fleet Commercial Sales Manager
Reliable of New Mexico
2014 - 2017
- Managed commercial sales pipeline, prioritizing opportunities and maintaining accurate CRM records.
- Developed customer proposals aligned with commercial project requirements and pricing guidelines.
- Coordinated with operations teams to ensure timely delivery, installation, and service support.
- Trained team members on product knowledge, quoting processes, and customer follow-up standards.
Education
High School Diploma -
Penfield
Penfield, NYSkills
- Business development
- B2B sales
- Relationship building
- Performance evaluation
- Performance tracking and evaluations
- Team leadership
- Contract negotiation expertise
- Profitability optimization
- Vendor negotiations
- Employee motivation
- Rapport and relationship building
- Sales strategy development
Timeline
Senior Sales Manager Fleet
Fred Haas Nissan
02.2020 - 01.2025
Commercial Fleet Manager
Melloy Brothers Enterprises
2017 - 11.2019
Fleet Commercial Sales Manager
Reliable of New Mexico
2014 - 2017
High School Diploma -
Penfield