Lynn Royston
Argyle,TX
Summary
Dynamic leader with a proven track record at MJB Wood Group, excelling in customer service management and inside sales. Skilled in sales forecasting and cross-functional collaboration, I've significantly enhanced lead generation campaigns and resolved complex customer service complaints, ensuring satisfaction. Expert in sales team leadership and product branding, consistently achieving and surpassing sales goals.
Overview
27
27
years of professional experience
Work History
Inside Sales Manager
MJB Wood Group
Irving, TX
01.1999 - 11.2025
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Worked with marketing department to prepare campaigns for lead generation.
- Directed and coordinated products, services and sales activities.
Customer Service Manager
Pecan Deluxe Candy Company
Dallas, TX
03.2024 - 01.2025
- Proposed or approved modifications to project plans.
- Investigated sensitive customer service complaints and delivered prompt resolution to customer satisfaction.
- Delegated work to staff, setting priorities and goals.
Education
Bachelor of Science - Business Administration
University of South Carolina
Columbia, SC12-1994
Skills
- Product branding
- Customer Assistance
- Sales tracking
- Sales forecasting
- Cross-functional collaboration
- Sales team leadership
Timeline
Customer Service Manager
Pecan Deluxe Candy Company
03.2024 - 01.2025
Inside Sales Manager
MJB Wood Group
01.1999 - 11.2025
Bachelor of Science - Business Administration
University of South Carolina
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