Lynn Russell Jefferson Jr.
Dollar General
Bartlett,TN
12
years of professional experience
Results-driven professional with hands-on experience in culinary, warehouse, and retail team lead roles. Demonstrates strong time management and problem-solving skills while adapting quickly to new challenges. Committed to contributing to organizational success through creativity and effective teamwork.
Work History
Lead Sales Associate
2 Months- Trained and mentored new sales associates, enhancing team performance and productivity.
- Implemented promotional strategies that increased sales and improved customer engagement.
- Process and stock merchandise in accordance with store standards.
- Handle cash register operations and customer transactions to process payments.
- Resolve customer issues promptly, ensuring satisfaction and loyalty.
- Contribute towards improving overall store ambience by maintaining a clean and organized work environment.
- Perform inventory control procedures to manage stock.
- Delivered excellent customer service for repeat business and referrals.
Prepared Foods Cook
2 Years 7 Months- Prepared food items for cold case, fresh pack, salad, and hot bars based on production sheets to ensure timely availability.
- Prepares food items for the cold case, fresh pack, salad, and hot bars according to production sheets.
- Labeled, dated, covered, and monitored all prepared items for quality and freshness, ensuring proper rotation.
- Monitors food levels and replenishes in a timely manner.
- Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
- Ensured compliance with established procedures, including weights and measures, health and sanitation, and safe work practices.
- Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
- Performed opening, mid, and closing duties; ensured accuracy of signs and pricing.
Server
9 Months- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Served patrons with food and beverages in a positive and friendly manner.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Maintained dining ambiance with an enthusiastic attitude.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
- Acknowledged patrons' choice of restaurant at the end of their meal by acknowledging choice of restaurant and inviting patrons to return.
- Obtained revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Shift Lead
2 Years 8 Months- Overseeing the day-to-day operations of a gas station during a designated shift, ensuring smooth customer service, staff management, inventory control, and compliance with company policies, by delegating tasks, resolving customer issues, and maintaining cleanliness and security within the store.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Trained and mentored team members on customer service best practices and operational procedures.
- Implemented inventory management strategies, reducing stock discrepancies and improving accuracy.
- Trained new employees on store procedures and policies.
- Kept employees operating productively and working on tasks to meet business and customer needs.
- Completed store opening and closing procedures and balanced tills.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Enforced company policies and regulations with employees.
- Prepared daily food items while maintaining kitchen cleanliness and adhering to company standards.
Line Cook
1 Year 4 Months- Prepared high-quality food items following Texas Roadhouse recipes and standards.
- Plated and presented all dishes to match established restaurant standards.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Collaborated with team members to ensure timely food service during peak hours.
- Implemented process improvements that enhanced kitchen workflow and reduced preparation time.
- Checked food temperature regularly to verify proper cooking and safety.
- Ensured compliance with health and safety regulations to maintain a safe working environment.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Maintained a clean and sanitized kitchen environment.
- Uphold our restaurant’s quality standards.
- Restocked kitchen supplies and ingredients to ensure availability for meal preparation.
Dessert Chef
5 Years 10 Months- Developed innovative dessert recipes, enhancing menu variety and customer satisfaction.
- Prepared and plated meals to meet executive chef’s standards, ensuring high-quality presentation.
- Streamlined dessert production processes, reducing waste and improving overall efficiency.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Prepared frostings and other toppings for cakes and pastries.
- Prepared dough for variety of pastries, cakes and breads.
- Ensured food safety by following proper handling and storage procedures.
- Provide restaurant customers with an impeccable dining experience.
- Conducted quality control checks on ingredients and finished products to maintain excellence in desserts.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Communicate effectively with the rest of the kitchen team for seamless meal execution.
- Monitored temperatures of ovens, proof boxes and other equipment.
- Ensure food safety.
- Plated meals according to executive chef's specifications for consistent quality and presentation.
- Restocked kitchen supplies to ensure availability during service.
- Conducted regular inventory checks and managed supplies, reducing food waste and cutting costs.
Skills
Cash handling accuracy
Inventory and stocking
POS system operation
Store procedures
Operational decision making
Team coordination
Leadership
Time Management
Organizational skills
Works well under pressure
Effective communication
Problem-solving
Timeline
Lead Sales Associate
Dollar General
06.2026 - CurrentRead More
Server
Dave & Busters
11.2024 - 08.2025Read More
Prepared Foods Cook
Whole Foods Market
02.2023 - 09.2025Read More
Shift Lead
Circle K
03.2021 - 11.2023Read More
Line Cook
Texas Roadhouse
11.2019 - 03.2021Read More
Dessert Chef
Biaggis
01.2015 - 11.2020Read More