Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Lynn Sakyiama
Open To Work
Verified
This profile is verified using an email address.

Lynn Sakyiama

Baldwin,NY

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Learning and Organizational Development EducatorOperations ManagerPatient Care CoordinatorEpic ConsultantEpic Ambulatory Go-Live Support ATE Specialist

Work Type

Full TimePart TimeContract WorkGig WorkConsulting

Location Preference

On-SiteRemoteHybrid
Location: Baldwin, NY, US
Open to relocation: Yes

Salary Range

$125000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programs

Summary

Dedicated Learning and Organizational Development Educator with expertise in delivering hands-on training. Known for problem-solving and relationship-building skills, ensuring high satisfaction and effective adoption of new systems.

Overview

9
9
years of professional experience

Work History

Learning and Organizational Development Educator

Northwell Health
Melville, NY
03.2025 - Current
  • Delivered hands-on Epic application training to end users including, providers, nurses and ancillary staff.
  • Provided at-the-elbow (ATE) support for clinicians and staff across multiple departments, ensuring smooth workflow adoption and minimal disruption to patient care.
  • Assisted users in customizing preference lists, smart phrases, smart links and macros to optimize documentation efficiency.
  • Collaborated with ESEs to support during training of providers in Ambulatory Specialty classes.
  • Achieved high satisfaction ratings from trainees by consistently providing clear, concise, and relevant instruction.
  • Supported Go-Live implementation for a health system during Wave 1 and Wave 2
  • Participated in Command Center reporting, logging tickets and documenting workflow trends to support post Go-Live stabilization

Operations Manager

Ivy Hill Prep Charter School
Brooklyn, NY
07.2024 - 03.2025
  • Streamlined daily operations to enhance efficiency and improve student services.
  • Oversaw daily school operations ensuring smooth execution of administrative and logistical functions
  • Coordinated staff schedules to optimize resource allocation and maintain operational effectiveness.
  • Implemented new inventory management system to track supplies and reduce waste.
  • Developed training materials for onboarding new employees, improving integration speed.
  • Supervision of non-teaching staff including maintenance and security
  • Ensuring compliance with local, state and federal regulations as well as school policies

Patient Care Coordinator

Optum
Lake Success, NY
10.2021 - 08.2024
  • Coordinated patient appointments and managed scheduling to optimize clinic efficiency.
  • Managed patient inquiries, resolving issues promptly to ensure high satisfaction levels.
  • Trained new staff on patient coordination processes and software systems for seamless transitions.
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
  • Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.

Education

Associate of Science - Hospitality Administration And Management

Nassau Community College
Garden City, NY
05-2016

Skills

  • Problem-solving
  • Team collaboration
  • Relationship building
  • Classroom management
  • Group and individual instruction
  • Student records management
  • Remote learning
  • Goal setting
  • Decision-making

Timeline

Learning and Organizational Development Educator

Northwell Health
03.2025 - Current

Operations Manager

Ivy Hill Prep Charter School
07.2024 - 03.2025

Patient Care Coordinator

Optum
10.2021 - 08.2024

Associate of Science - Hospitality Administration And Management

Nassau Community College

Similar Profiles

  • Rochelle HerronRochelle Herron

    Learning & Organizational Development Educator- Credentialed Epic Trainer at Northwell HealthLearning & Organizational Development Educator- Credentialed Epic Trainer at Northwell Health

  • Cristina B. PepitoneCristina B. Pepitone

    Learning and Organizational Development Educator at Northwell HealthLearning and Organizational Development Educator at Northwell Health

  • Kirsten HornerKirsten Horner

    <ul> <li>Doing everything and anything that Family Day Care Coordinators do.</li> <li>Professional support, mentorship, and collaboration with FDC educators to facilitate a safe, positive, responsive learning and care environment for children and families.</li> <li>Maintaining safety and compliance in accordance with national law and regulations, as well as organizational policies and procedures.</li> <li>All administrative and written documentation tasks associated with the role.</li> <li>On-call 24/7 roster for emergency Educator and family support.</li> </ul> at Bramble Bay Family Day Care/Uniting Family Day Care<ul> <li>Doing everything and anything that Family Day Care Coordinators do.</li> <li>Professional support, mentorship, and collaboration with FDC educators to facilitate a safe, positive, responsive learning and care environment for children and families.</li> <li>Maintaining safety and compliance in accordance with national law and regulations, as well as organizational policies and procedures.</li> <li>All administrative and written documentation tasks associated with the role.</li> <li>On-call 24/7 roster for emergency Educator and family support.</li> </ul> at Bramble Bay Family Day Care/Uniting Family Day Care

  • Phedra RemaraisPhedra Remarais

    Learning & Organizational Development Specialist at TULANE UNIVERSITYLearning & Organizational Development Specialist at TULANE UNIVERSITY

CREATE PROFILE