Lynn Saretsky
Galloway,NJ
Summary
Detail oriented individual with 20 plus years of retail sales and flooring experience . Also have 20 plus years of management with P & L experience . Have sales knowledge in the use of salesforce CRM.
Overview
10
10
years of professional experience
Work History
Security Officer
Contemporary Services Corporation.
07.2024 - Current
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked and verified photo identification prior to granting facility access.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Assistant Manager
LL Flooring
12.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Utilized CRM tools to track customer interactions and sales , enhancing effectiveness of follow-up communications
Security Officer
RSP
06.2019 - 07.2024
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Office Manager
Mainland Flooring
06.2019 - 11.2019
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Sales Associate
Michaels Flooring Outlet
08.2014 - 05.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained million dollar sales last 3 years of employment
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
BBA - Accounting And Finance
Eastern Michigan University
Ypsilanti, MI06.1985
Skills
- SORA Security License
- General security
- Reliability
- Punctuality
- ID Verification
- Product and service knowledge
- Customer Relations
- Operations Management
- Retail Operations
- Retail Operations Management
- Customer Service
- Salesforce CRM software
Timeline
Security Officer
Contemporary Services Corporation.
07.2024 - Current
Assistant Manager
LL Flooring
12.2019 - Current
Security Officer
RSP
06.2019 - 07.2024
Office Manager
Mainland Flooring
06.2019 - 11.2019
Sales Associate
Michaels Flooring Outlet
08.2014 - 05.2019
BBA - Accounting And Finance
Eastern Michigan University
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