Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lynn-Shaina Petit-Frere

Port Saint Lucie,FL

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful school setting.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Patient Care Technician

HCA Healthcare Inc.
04.2024 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Med Tech/ CNA

Harbor Chase Assisted Living
08.2023 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Cashier

Publix
01.2023 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Front Desk Worker

Georgia-Cumberland Academy
08.2019 - 05.2022
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Collected room deposits, fees, and payments.
  • Managed over 50 customer calls per day.

Education

Associate of Arts - Nursing

Broward College
05.2023

Associate of Science - Nursing

Indian River State College
Ft. Pierce, FL
05.2026

High School Diploma -

Georgia-cumberland Academy
05.2022

Skills

  • Compassionate Communication
  • Complex Problem-Solving
  • Patient-Focused Care
  • Electronic Charting
  • Listening Skills
  • Oral and Written Communications
  • Customer Service
  • Blood Glucose Testing

Certification

CNA certification

Med tech certification

BLS Certification

Timeline

Patient Care Technician

HCA Healthcare Inc.
04.2024 - Current

Med Tech/ CNA

Harbor Chase Assisted Living
08.2023 - Current

Cashier

Publix
01.2023 - 10.2023

Front Desk Worker

Georgia-Cumberland Academy
08.2019 - 05.2022

Associate of Arts - Nursing

Broward College

Associate of Science - Nursing

Indian River State College

High School Diploma -

Georgia-cumberland Academy

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Lynn-Shaina Petit-Frere