Lynn Wells

Maintained inventory levels of products used throughout the day.

• Scheduled regular appointments for repeat customers.
• Communicated with clients regarding their pet's health and well-being.
• Performed complete grooming services including brushing, bathing, trimming, nail clipping and ear cleaning.
• Monitored pets closely while they were being groomed to ensure safety at all times.
• Provided advice to pet owners on proper nutrition, behavior modification techniques and general care of their pets.
• Inspected animals for signs of illness or injury prior to grooming process.
• Ensured that all equipment used was properly sanitized after each use according to industry standards.
• Kept accurate records of products used during each grooming session.
• Assisted in the maintenance of records for each pet groomed.
• Demonstrated knowledge of breed specific cuts and styles as requested by customer.
• Greeted customers and their pets, assessing pet's needs and condition.
• Conducted pre-grooming consultations with clients to discuss goals for the grooming session.
• Organized supplies needed prior to beginning grooming services.
• Cleaned up any messes made by the pets while they were being groomed.
• Stocked shelves with retail items such as shampoos, conditioners, colognes and sprays.
• Maintained a clean and safe work environment, following all safety protocols.
• Tracked sales data for daily reports using computer software programs.
• Maintained a clean and organized work environment.
• Utilized clippers, scissors, combs and brushes during grooming sessions as necessary.
• Cleaned and sanitized equipment and surfaces to protect animal and staff health.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Delivered excellent service to pet owners to drive repeat business.
• Reviewed pet records from daily visits and appointments, entering important data into system.
• Bathed and groomed pets using gentle techniques.
• Scheduled grooming and veterinary appointments for animals.