Summary
Overview
Work History
Skills
Timeline
Generic

Lynn Younger

Murfreesboro,TN

Summary

Highly accomplished professional with over a 12+ years of experience in account management, sales operations, client service, process optimization, and team leadership. Demonstrated success in exceeding quotas, identifying new business opportunities, and improving client satisfaction through strategic oversight and data-informed decision-making. Adept at building strategic partnerships, leading high-impact projects, and implementing cost-saving initiatives that drive growth and efficiency. Known for cultivating long-term client relationships and delivering tailored solutions across diverse product portfolios, including federal contracts and Med-Surg market

Overview

18
18
years of professional experience

Work History

Director of Government Sales

AlphaVets, Inc.
11.2024 - Current
  • Serve as key liaison between AlphaVets and Federal Government contracting teams, ensuring seamless communication and execution of government orders.
  • Manage end-to-end procurement processes, including order intake, fulfillment tracking, and compliance with federal acquisition regulations.
  • Develop and maintain productive stakeholder relationships to support successful contract outcomes and enduring collaboration.
  • Oversee contract performance, ensuring deliverables, pricing, and reporting requirements are met or exceeded.
  • Support business development initiatives by identifying new partnership opportunities within the Federal Government.

Sr. Federal Account Mananger

ASE Direct, Inc.
02.2013 - 08.2024
  • Mentored junior account managers to help them navigate complex federal procurement processes and build successful client relationships.
  • Organized training sessions for internal colleagues on Federal procurement policies or specific agency requirements.
  • Developed strategic partnerships within the federal space, enhancing company visibility and credibility in the market.
  • Attended industry conferences and events to network with key stakeholders, gaining valuable insights into emerging trends and opportunities in the federal market.
  • Directed daily retail operations and managed a team of associates while increasing customer satisfaction by 12%.
  • Designed and facilitated training programs that improved staff performance and reduced errors by 8%.
  • Utilized data analysis to uncover sales trends and drive revenue growth by 15% through targeted promotions.

Sales Manager

Verizon Wireless
07.2007 - 01.2013
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by 22.5% by developing and implementing effective sales strategies.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.

Skills

  • Strategic Planning
  • Client Retention
  • Sales Strategy
  • Cross-Functional Leadership
  • Revenue Growth Process Improvement
  • Federal Account Management
  • Team Development
  • Market & Trend Analysis Project Management
  • Service Quality Enhancement
  • Operational Cost Reduction

Timeline

Director of Government Sales

AlphaVets, Inc.
11.2024 - Current

Sr. Federal Account Mananger

ASE Direct, Inc.
02.2013 - 08.2024

Sales Manager

Verizon Wireless
07.2007 - 01.2013
Lynn Younger