Lynnae Harrison
Glendale,AZ
Summary
Dependable Store Manager skilled in overseeing multiple locations and enhancing operational efficiency. Managed scheduling, hiring, and staff development, while ensuring compliance with OSHA regulations and proficiently utilizing Microsoft Office Suite and payroll systems. Developed patient payment plans and maintained strong relationships with insurance providers, contributing to improved financial reporting accuracy in fast-paced healthcare settings.
Overview
12
12
years of professional experience
Work History
AR Collection Specialist
Dignity Health
Phoenix, AZ
08.2023 - Current
- Managed accounts receivable collections for Inpatient , outpatient Hospital Care along with physician and skilled nursing healthcare services.
- Coordinated communication with insurance companies and patients regarding outstanding balances and payment plans to enhance payment collection.
- Reviewed account discrepancies to ensure accurate billing and collection processes, contributing to the maintenance of positive collection metrics.
- Assisted in resolving disputes related to charges and insurance claims efficiently.
- Utilized billing software to track payments and generate collection reports regularly.
- Cultivated strong relationships with patients to facilitate timely payments and provide ongoing support.
- Managed multiple projects concurrently while meeting tight deadlines.
Referrals Coordinator / Billing specialist
DISC- Desert institute for spine care
Phoenix, AZ
07.2022 - 06.2023
- Provided a wide range of administrative duties including referral processing, patient registration, appointment scheduling, verification of benefits, and insurance authorizations for potential surgery candidates.
- Established connections with referral sources to facilitate patient intake.
- Calculated and collected payments for services and procedures, reviewed and reconciled claims efficiently.
- In charge of calculating and collecting payments for services and procedures reviewing claims and reconciling claims quickly and accurately.
- Ensured prompt collection of payments from insurance companies and patients.
AR Specialist/Remote
My Dr Now
Chandler, AZ
07.2021 - 06.2022
- Monitor claims assignment to guarantee immediate reimbursement by third party payers and appropriate assigned of balance owed by patients.
- Handled incoming customer calls to ensure timely responses and effective communication.
- Reviewed insurance claim updates to identify and correct coding errors.
- Calling and Updating patients' insurance information as needed while monitoring provider credentialing errors.
- Performed scanning and mailing of claims documents for proper submission and tracking.
- Manage teams' accounts and emails.
Medical Billing Specialist
Advance Physicians Management
Jenkintown, PA
04.2017 - 08.2021
- Handled accounts for a third-party billing company both in the office and remotely.
- Worked in a professional office environment, supporting daily operations. reported directly to billing manager and CEO.
- Responsible for billing for three cardiology specialists.
- Processed billing and coding of super-bills, mailed 1500 HICFA forms, managed accounts receivable, posted payments, reviewed collections, and handled incoming and outgoing calls.
- Maintained strong communication with insurance companies to retrieve payments, faxing and scanning documents, registering and insurance verification.
- Managed billing for three cardiology specialists.
- Handled additional responsibilities such as managing referrals and patient registrations. Referral request, registration, answering phones for multi practice.
Sales Manager
Timberland
Philadelphia, PA
09.2014 - 05.2016
- Train and develop associates to drive sales results to exceed company standards.
- Developed and managed a client book to provide one on one styling service.
- Developed and managed a client book, enhancing personalized styling services.
- Oversaw store operational procedures, scheduling, payroll management, and store opening and closing.
- Store operational procedures, scheduling, and managing payroll, opening and closing of the store.
- Executed hiring processes to identify and select qualified candidates.
- Planning Visual merchandise layout for all Timberland stores.
- Hosting Store community service events.
Education
Certified Medical Assistant -
Lincoln Technical Institute Medical Career Education Center
Philadelphia, PAGraduated -
Pacific High school
San Bernardino, CASkills
- Accounts receivable management
- Billing software utilization
- Collection strategies
- Claim dispute resolution
- Insurance verification
- Claims administration
- Cash application
- Invoice generation
- Revenue management
- Financial reporting
- Compliance knowledge
- Insurance compliance
- Patient management
- Payment plan development
- Attention to detail
- Time management
- Communication skills
Timeline
AR Collection Specialist
Dignity Health
08.2023 - Current
Referrals Coordinator / Billing specialist
DISC- Desert institute for spine care
07.2022 - 06.2023
AR Specialist/Remote
My Dr Now
07.2021 - 06.2022
Medical Billing Specialist
Advance Physicians Management
04.2017 - 08.2021
Sales Manager
Timberland
09.2014 - 05.2016
Certified Medical Assistant -
Lincoln Technical Institute Medical Career Education Center
Graduated -
Pacific High school