Frances Hopkins
Naples,Florida
Summary
Results-driven AR Collection Specialist at Cognizant, adept at streamlining collections workflows and enhancing client relations. Demonstrated strong negotiation skills and a strategic approach to collections, achieving timely resolutions of outstanding balances. Known for exceptional attention to detail and reliability, ensuring compliance with best practices in accounts receivable management.
Overview
17
17
years of professional experience
Work History
AR Collection Specialist
Cognizant
12.2007 - Current
Streamlined collections workflow to expedite resolution of outstanding balances.
Skills
- Client confidentiality
- Accounts receivable management
- Payment processing
- Patience and persistence
- Collection strategy development
- Stress tolerance
- Client relations
- Complex Problem-solving
- Investigation due diligence
- Collections best practices
- Organization skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Reliability
- Data entry skills
- Professional ethics
Timeline
AR Collection Specialist
Cognizant
12.2007 - Current
Similar Profiles
Navya VootlaNavya Vootla
Associate at CognizantAssociate at Cognizant
Vyshali Santhosh KumarVyshali Santhosh Kumar
Support Engineer at CognizantSupport Engineer at Cognizant
Preethi RPreethi R
Programmer Analyst at CognizantProgrammer Analyst at Cognizant
MANISHA REDDY KUCHANPALLYMANISHA REDDY KUCHANPALLY
Infra Dev Specialist at CognizantInfra Dev Specialist at Cognizant
John AllenJohn Allen
Night/Weekend Team Member at Tropical Smoothie CafeNight/Weekend Team Member at Tropical Smoothie Cafe