Dennise Dibble
Saint Johnsville,NY
Summary
Skilled AR Collection Specialist with a solid background in accounts receivable, collections and customer service. Possess strong negotiation skills designed to minimize outstanding debts and resolve disputes. Known for maintaining accuracy in accounting tasks, effectively analyzing data, and improving processes to enhance productivity. Previous work has resulted in improved cash flow, reduced aging of accounts, and increased customer satisfaction.
Overview
7
7
years of professional experience
Work History
Account Manage /AR Collection Specialist
Centure Linen
St Johnstown , NY
06.2022 - Current
- Developed and implemented a new collection system to reduce outstanding accounts receivable balances.
- Conducted regular reviews of delinquent accounts and determined appropriate action for collection.
- Negotiated with customers on overdue payments and arranged payment plans when necessary.
- Assisted with the preparation of monthly invoices and statements for customers.
- Interacted with other departments such as sales, finance, accounting, and legal teams to resolve customer disputes or discrepancies.
Traveling Merchanaiser
Lowe's
Amsterdam, NY
12.2021 - 07.2022
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- We created merchandising plans based on customer buying habits and trends in the industry.
- Developed promotional strategies to increase sales of featured products.
- Maintained accurate records of all merchandise transactions including receipts, invoices, orders, anddiscounts.
- Developed effective relationships with suppliers to secure competitive pricing for products purchased by the company.
Employee Assistance Manager
Mirabito Gas
Cherry Valley, NY
05.2017 - 03.2021
- Developed and implemented employee assistance programs to improve workplace productivity.
- Analyzed current trends in the industry to identify potential areas of improvement for employee assistance services.
- Conducted training sessions on stress management, conflict resolution, diversity awareness, and other related topics.
- Provided individual counseling sessions for employees experiencing personal or work-related issues.
- Assisted managers in creating a safe and supportive work environment through effective communication techniques.
- Collaborated with Human Resources staff to ensure compliance with applicable laws and regulations governing employee assistance programs.
Education
High School Diploma -
Greenport High School
Greenport, NY07-2003
Skills
- Payment Processing
- Client Confidentiality
- Invoice Generation
- Account Management
- Business Correspondence Writing
- Legal knowledge
- Call center background
- Payroll Processing
- Client Relations
Languages
Spanish
Professional
References
References available upon request.
Timeline
Account Manage /AR Collection Specialist
Centure Linen
06.2022 - Current
Traveling Merchanaiser
Lowe's
12.2021 - 07.2022
Employee Assistance Manager
Mirabito Gas
05.2017 - 03.2021
High School Diploma -
Greenport High School
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