Billie Hale
Chesapeake,VA
Summary
Dynamic AR Collection Specialist with expertise in accounts receivable management at Consumer Portfolio Services. Proven track record in debt recovery and strong negotiation skills, enhancing collection processes and client communication. Adept at maintaining client confidentiality while ensuring legal compliance, contributing to improved workflow efficiency and timely collections.
Overview
29
29
years of professional experience
Work History
AR Collection Specialist
Consumer Portfolio Services
10.1996 - Current
- Assisted in processing accounts receivable to ensure accurate billing and timely collections.
- Supported collection efforts by communicating with clients regarding overdue invoices and payment plans.
- Collaborated with team members to streamline collection processes and improve overall workflow efficiency.
- Adapted quickly to new tools, enhancing ability to resolve discrepancies in account statements.
- Maintained organized records of customer interactions and payment histories for reference and follow-up.
- Participated in training sessions on collection best practices to enhance knowledge and skills in the role.
Education
Lake Taylor
Norfolk, VA07-1986
Skills
- Skip tracing techniques
- Strong negotiation skills
- Client confidentiality
- Accounts receivable management
- Payment processing
- Debt recovery expertise
- Bankruptcy procedures
- Legal compliance awareness
Timeline
AR Collection Specialist
Consumer Portfolio Services
10.1996 - Current
Lake Taylor
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