Lynnae Johnson
Halethorpe,MD
Summary
Well- versed Healthcare Professional with 15 years of progressive experience and a robust background as a Certified Patient Care Technician with substantial experience in critical care environments. Demonstrates strong clinical skills, quick decision-making, and effective communication in high-pressure situations. Excellent customer service and front desk skills and a valued team player known for empathy, adaptability, leadership, attention to detail and delivering exceptional patient care. Skilled in advanced life support measures and emergency response. Proficient in trach and ostomy care, ventilators, foley catheters, specimen collection, IV insertion, and blood draws.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Owner/ Operations Manager
BLACK UNICORN
01.2020 - Current
- Implemented and maintained day-to-day functions of the business, ensuring smooth operations.
- Supervised staff and addressed personnel issues to maintain a positive work environment.
- Managed payroll processes, budgets, and revenue, ensuring financial stability.
- Prepared, packaged, and distributed merchandise while adhering to quality standards.
- Delivered products using company vehicle, ensuring safe and timely arrivals.
- Developed and executed marketing strategies to enhance brand visibility and attract new customers.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established and maintained inventory control processes to minimize waste and maximize efficiency.
Lead Clinical Technician
Johns Hopkins Hospital
2022 - 2023
- Oversaw a team of clinical technicians and their progress of assigned task, ensuring timely completion for effective workflow
- Increased efficiency of clinical workflows by promptly responding to physician orders and prioritizing tasks appropriately.
- Performed routine maintenance and troubleshooting on medical equipment, ensuring optimal functionality.
- Assisted patients with daily living activities, providing compassionate care and support during recovery.
- Monitored and documented patient vital signs, promptly reporting any changes to the nursing team.
- Participated in continuing education opportunities to stay current on advances in medical technology and techniques.
ICU Nurse Technician
NORTHWEST HOSPITAL
2021 - 2021
- Assisted nursing staff with the care of critically ill, surgical, and Covid patients, providing timely support during emergencies.
- Assisted in emergency response situations, employing critical thinking to stabilize patient conditions.
- Conducted hourly rounds to ensure patient comfort and address immediate needs effectively.
- Monitored and documented vital signs, reporting significant changes to the nursing team promptly.
- Performed routine tasks such as IV insertion, lab draws, and specimen collection with precision.
- Recorded patients' medical status and treatment details in electronic charts to accurately document medical care.
- Assisted with tracheostomy care, ostomy care, and catheter care, ensuring patient comfort and safety.
Geriatric Nursing Assistant
FUTURE CARE CANTON HARBOR
01.2019 - 01.2020
- Assisted 20+ elderly patients per shift with daily living activities, including bathing, dressing, and meal preparation.
- Reduced instances of bedsores by regularly repositioning immobile patients according to established guidelines.
- Maintained accurate documentation of patient care activities and observations in electronic health records.
- Promoted patient dignity and independence by encouraging self-care and participation in daily activities.
- Responded promptly to call lights and emergency situations, providing necessary support and assistance.
- Deescalated conflicts among residents by addressing their concerns with tact and diplomacy.
- Delivered high-quality personal hygiene care, including bathing, grooming, and oral care, for improved patient wellbeing.
Multifunctional Technician
GOOD SAMARITAN HOSPITAL
01.2019 - 01.2019
- Documented objective data regarding patient care, and assisted with enemas, ostomy care, wound care for pressure ulcers and surgical sites.
- Assisted in the preparation and administration of medications under the supervision of nursing staff.
- Assisted with admission assessments, conducted EKG's and Bladder Scans, and used phlebotomy skills to aid in patient care.
- Supported clinical staff by setting up and maintaining medical equipment for patient care.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Patient Care Technician
SAINT AGNES HOSPITAL
01.2018 - 01.2019
- Assisted in the training of new techs through mentorship and demonstrating best practices in clinical settings.
- Helped set and coordinate the monthly schedules of other day-shift techs and maintained accurate records of patients care and conditions.
- delivered age-appropriate medical care for adults, adolescents, geriatric, and ICU patients
- Assisted patients with daily activities, including bathing, dressing, and meal assistance, promoting independence and comfort.
- Conducted hourly rounds to assess patient needs and provide timely interventions, enhancing overall patient satisfaction.
- Supported nursing staff with medical procedures, including wound care and catheter insertion, to streamline patient care.
- Recorded detailed observations of patient conditions, promptly reporting any changes to the healthcare team for immediate action.
Geriatric Nursing Assistant
GENESIS HEALTHCARE
01.2015 - 01.2018
- Assisted elderly patients with daily living activities, including bathing, dressing, and meal preparation.
- Administered medications according to prescribed schedules, ensuring compliance with safety protocols.
- Documented bath record, bowel and bladder training, meal completion and flow sheets to support patient care plan.
- Conducted routine checks on patients to ensure comfort and address any immediate concerns effectively.
- Maintained a clean and organized workspace, following infection control guidelines and sanitation protocols.
Patient Care Technician
UNIVERSITY OF MD MEDICAL CENTER
01.2014 - 01.2015
- Trained individuals in the use of Accu-Check machines as a P.O.C. Representative.
- Trained Nursing Students in essential procedures and protocols
- Performed the insertion and removal of Foley Catheters and used phlebotomy skills to aide in the progression of the healing process.
- Monitored vital signs, changed sterile dressings and answered call lights.
- Facilitated smooth transitions between healthcare settings by effectively communicating patient needs and preferences during handoffs.
- Fostered positive relationships with patients and their families by providing emotional support and addressing concerns in a timely manner.
- Promoted patient privacy and dignity by maintaining confidentiality of personal information and delivering respectful care at all times.
Certified Nursing Assistant / Medication Technician
SON-GRACE, INC.
01.2013 - 01.2014
- Responded appropriately to the physical, emotional, and developmental needs of patients.
- Assisted with hygiene, grooming, feeding and elimination. Maintained a clean, healthy, and safe environment.
- Maintained accurate records of patient care and conditions as well as administered medications.
- Developed strong relationships with patients, enhancing trust and improving communication regarding their care.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Certified Nursing Assistant / Medication Technician
TONI'S HOME CARE
01.2010 - 2013
- Scheduled and accompanied clients to medical appointments and maintained a clean, healthy, safe environment.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Assisted Nurses with wound care for pressure ulcers, bed sores and surgical site wounds, changed sterile dressings and reported unusual circumstances in the patients' condition or environment.
- Administered medications accurately and on time, following protocols to ensure patient safety.
- Assisted patients with mobility needs, ensuring safe transfers between beds, wheelchairs, and other surfaces.
- Monitored patients' mental and emotional wellbeing, providing companionship and support during difficult times.
- Maintained infection control standards by using proper techniques for handling and disposing of medical waste.
Education
Associate Degree - Ultrasound Technician
Sandford Brown Institute
Landover, Maryland01.2011
Graduate Certificate - Nursing Assistant
It Works Learning Center
Baltimore, MD01.2010
Diploma - Graphic Design
Edmondson- Westside High School
Baltimore, Maryland01.2008
Career And Technical Education
The Community College of Baltimore County
Catonsville, MDNational Healthcare Association Certification - Patient Care Technician
IT Works Learning Center
Baltimore, MD01-2012
Skills
- Critical Thinking
- Problem Solving
- Customer Service
- Detail Oriented
- Leadership
- Team Player
- Adaptability
- Communication
- Proficient in Microsoft Office/ EPIC Software
- Time Management
- Interpersonal Skills
- Creativity
Certification
- Maryland Board of Nursing Certified Nursing Assistant (CNA/GNA)
- National Healthcare Association Certified Patient Care Technician
- American Heart Association Healthcare Provider CPR/ BLS certification
Timeline
Owner/ Operations Manager
BLACK UNICORN
01.2020 - Current
Geriatric Nursing Assistant
FUTURE CARE CANTON HARBOR
01.2019 - 01.2020
Multifunctional Technician
GOOD SAMARITAN HOSPITAL
01.2019 - 01.2019
Patient Care Technician
SAINT AGNES HOSPITAL
01.2018 - 01.2019
Geriatric Nursing Assistant
GENESIS HEALTHCARE
01.2015 - 01.2018
Patient Care Technician
UNIVERSITY OF MD MEDICAL CENTER
01.2014 - 01.2015
Certified Nursing Assistant / Medication Technician
SON-GRACE, INC.
01.2013 - 01.2014
Certified Nursing Assistant / Medication Technician
TONI'S HOME CARE
01.2010 - 2013
Diploma - Graphic Design
Edmondson- Westside High School
Associate Degree - Ultrasound Technician
Sandford Brown Institute
Graduate Certificate - Nursing Assistant
It Works Learning Center
Career And Technical Education
The Community College of Baltimore County
National Healthcare Association Certification - Patient Care Technician
IT Works Learning Center
Lead Clinical Technician
Johns Hopkins Hospital
2022 - 2023
ICU Nurse Technician
NORTHWEST HOSPITAL
2021 - 2021