Miguel Caceres
Raleigh,NC
Summary
Adept at small business operations and project management, I spearhead Patagonik Heating and Cooling LLC, elevating client satisfaction through superior service and familiarity with the latest technologies. At WakeTech Community College, I prepared students for success in the HVAC industry through hands-on training reinforced by scientific knowledge. My leadership in maintenance at Fortis Management LLC improved efficiency and improved client satisfaction. My skills include teaching and finding solutions for the many complications that arise in the field.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Owner/ Operations Manager
Patagonik Heating and Cooling LLC
Raleigh, NC
09.2021 - Current
- Manage daily operations of business, including hiring and training staff.
- Negotiate contracts with vendors and suppliers.
- Maintain relationships with existing clients by providing superior customer service.
Adjunct Instructor
Waketech Community College
Raleigh, NC
06.2021 - 05.2023
- Created syllabi for each course to ensure that all topics were covered in accordance with the curriculum.
- Taught theory and guided students in hands-on practice to prepare them for the EPA 608 exam and employment in the HVAC industry
- Utilized various instructional technologies, including online learning platforms and video conferencing tools.
- Maintained accurate records of attendance and grades for each student enrolled in the course.
Maintenance Supervisor
Fortis Management LLC
Raleigh, NC
04.2020 - 05.2022
- Assigned tasks and supervised technicians in multiple types of repairs.
- Oversaw the installation and maintenance of machines or systems according to manufacturer's specifications.
- Analyzed current procedures used by technicians during repairs and installations, making recommendations for improvements where applicable.
- Ordered replacement parts as required to keep machines running efficiently.
Education
Associate of Applied Science - Education
UDE Universidad Del Este
La Plata. Argentina06-2017
Central Heating And Cooling Systems
UTN Universidad Tecnologica Nacional
Buenos Aires Argentina05-2015
Skills
- Small business operations
- Project management
- Client relations
- Teaching
- Analytical thinking and problem solving
Certification
- EPA 608 Certificated HVAC Technician
- CPO Certificated Pool Operator (Wake County)
- NYFD P99 Certificated Boilers Operator (New York Fire Department)
Timeline
Owner/ Operations Manager
Patagonik Heating and Cooling LLC
09.2021 - Current
Adjunct Instructor
Waketech Community College
06.2021 - 05.2023
Maintenance Supervisor
Fortis Management LLC
04.2020 - 05.2022
Associate of Applied Science - Education
UDE Universidad Del Este
Central Heating And Cooling Systems
UTN Universidad Tecnologica Nacional
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