Project Engineer skilled in managing requirements and ensuring system reliability. Proven success in troubleshooting and optimizing maintenance plans while collaborating with cross-functional teams. Strong organizational and time management abilities enable efficient handling of multiple projects in dynamic environments.
Overview
1
1
Certification
35
35
years of professional experience
Work History
Sustainment Engineer
Pratt and Whitney/Raytheon Technology Corporation
01.2016 - 01.2026
Managed requirements to ensure field support sustains hardware
Managed daily tracking, ordering, and completion of field repairs to ensure timely resolution of maintenance issues
Developed maintenance plan and scheduled life limit inductions to optimize equipment reliability
Managed hardware maintenance requirements
Researched data to troubleshoot hardware repairs and design requirements
Collaborated with team members to schedule maintenance opportunities for repairs and retrofits.
Maintaining technical documentation and standard work for team
Adhere to import / export compliance requirements
Collaborated with cross-functional teams to address product sustainability issues.
Documented engineering changes and maintained updated product specifications.
Supported testing of new materials to enhance product durability and performance.
Coordinated with suppliers to ensure compliance with quality standards for materials used in products
Investigated customer complaints regarding product quality or performance issues.
Provided technical support to customers, sales personnel, and other engineers.
Developed new software programs as part of a collaborative team effort.
Customer Support Engineer
Pratt and Whitney/Raytheon Technology Corporation
01.2014 - 01.2016
Coordinated engineering investigations on harnesses, electrical and mechanical control sensors to identify and resolve technical issues
Delivered vendor support on and off site, ensuring development of quality hardware that meets specifications
Managed schedules for development, production, and deliverable requirements
Collaborated with team to extend component life limits, contributing to enhanced product reliability
Supervised and trained one to two employees on job responsibilities and best practices