Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lynne Davis

Fayetteville,GA

Summary

Dynamic Insurance/Financial Coordinator at Southern Smiles Orthodontics with expertise in claims processing and accounts receivable management. Proven track record in enhancing patient experience through effective financial counseling and timely collections. Strong problem-solving abilities and meticulous attention to HIPAA compliance ensure accuracy and confidentiality in all patient interactions.

Overview

8
8
years of professional experience

Work History

Insurance/Financial Coordinator

Southern Smiles Orthodontics
Jonesboro(Hybrid), GA
07.2023 - Current
  • Maintained accurate patient insurance records in compliance with HIPAA regulations.
  • Collaborated with healthcare providers to assess procedure necessity and coverage.
  • Monitored overdue accounts, pursuing collections on outstanding invoices.
  • Eliminated inaccuracies in accounts payable by verifying information before generating payments.
  • Checked claims coding for accuracy according to ICD-10 standards.
  • Created detailed invoices for dental services, including fees, codes, and modifiers.

Treatment Coordinator

Family Orthodontics
Morrow, GA
02.2017 - 06.2023
  • Facilitated financial counseling sessions to develop tailored payment plans for patients.
  • Ensured confidentiality and accuracy of comprehensive patient records.
  • Coordinated interdepartmental care delivery to enhance patient experience.
  • Streamlined patient scheduling, appointment reminders, and follow-up communications.
  • Reviewed open accounts for collection efforts, consistently meeting performance goals.
  • Contacted customers with delinquent accounts to secure timely payments.

Education

Orthodontic Assistant & Radiology

OASA
Duluth, GA
01-2018

Dental Assistant

Gwinnett Technical College
Lawrenceville, GA
01-2014

Medical Coding

Care Coding Training Center
Fayetteville, GA

Skills

  • Claims processing and insurance verification
  • Accounts receivable management
  • Financial counseling and patient invoicing
  • ICD-10 coding expertise
  • Payment processing solutions
  • Microsoft Office 365 proficiency
  • Salesforce
  • Time management skills
  • Problem-solving abilities
  • HIPAA compliance knowledge

Timeline

Insurance/Financial Coordinator

Southern Smiles Orthodontics
07.2023 - Current

Treatment Coordinator

Family Orthodontics
02.2017 - 06.2023

Orthodontic Assistant & Radiology

OASA

Dental Assistant

Gwinnett Technical College

Medical Coding

Care Coding Training Center

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