Lynne Lewis
Mount Pleasant,SC
Summary
I am a former Private House Manager with 15+ years of experience. I am also an absent owner of a successful, well loved doggy salon in Connecticut. I am highly motivated, trustworthy and a thriving multitasker. While living in Charleston, SC I have networked with countless professions to accommodate the needs of household services and leisures. I embrace all that Charleston has to offer to achieve an amazing lifestyle to share with others. Authorized to work in the US for any employer
Overview
25
25
years of professional experience
Work History
Fur Stylist
Bark West Mobile Dog Spa
Mount Pleasant, SC
11.2023 - Current
- Responsible for maintaining a timely schedule, policies and procedures, as well as the safety of the pet
- Maintained payment system
- Responded to customer requests via telephone and email
- Responsible for creative design of business plan and logo
- Performed initial client assessment (temperament, behavior, coat condition)
Absent Owner
Ooh La La A Dog Spa, LLC
Wethersfield, CT
08.2005 - Current
- Recruited and hired talented staff to fill key positions
- Established and maintained strong procedures for daily operations
- Created successful marketing and promotions plans that drove revenue growth
- Established long-term customer relationships through prompt and courteous service
Private Household Manager
Charleston
Charleston, SC
01.2018 - 09.2024
- Responsible for the safety and well being of two teenagers and family pets
- Appointment setter for Doctor, college and high school engagements for children of household
- Maintain daily household operations including grocery shopping, food preparation, party planning and various errands
- Oversee housekeeping, home maintenance, real estate assistance and special occasion catering personnel
- Permission to endorse personal checks and personal credit card of employers accounts to appropriate payees
House Manager/Nanny
Private
Wethersfield, CT
08.2003 - 09.2008
- Responsible for the safety and well being of two children5 and7 yrs of age and three dogs
- Oversaw homework, play dates and after school activities and sporting events
- Daily household responsibilities of house cleaning, organizing, meal preparation
- The children are now adults and nearly twenty years later, I am still very close to the family
PBX Switchboard Operator
Foxwoods Resort Casino
Mashantucket, CT
08.1999 - 02.2003
- Provided superior customer service while maintaining resiliency when interacting with difficult customers in all types of business conditions
- Made hotel, dinner and entertainment reservations for guests of the casino
- Answered high volume incoming calls on a multi-line phone system, determined purpose of calls and then forwarded them to the appropriate personnel or department
- Expedited internal and external customer requests by utilizing hand held radio or paging system to contact the appropriate department or staff member
- Monitored security calls and provided accurate information to appropriate authorities during emergencies
- Followed proper procedures for paging guests
Education
Associate of Arts - Business Administration And Management
Johnson & Wales University
Providence, RI05-1996
Skills
- Computer skills
- Administrative Experience
- Animal Care
- Property management
- Pet Care
- Pet Grooming
- Kennel Experience
- English
- Hotel Experience
- Personal Assistant Experience
- Microsoft Outlook
- Data Entry
- Hotel experience (4 years)
- Customer service
- Medical office experience
- Phone Etiquette
- Breed standard haircuts (10 years)
- Time Management
- Multi-line Phone Systems
- Customer Service
- Food Preparation
- Nannying
- Multi-line phone systems
- 10 Key Calculator
- Front Desk
- Hospitality
- Accounts Payable
- Sales
- Medical terminology
- Childcare
- Clerical Experience
- Event Planning
Timeline
Fur Stylist
Bark West Mobile Dog Spa
11.2023 - Current
Private Household Manager
Charleston
01.2018 - 09.2024
Absent Owner
Ooh La La A Dog Spa, LLC
08.2005 - Current
House Manager/Nanny
Private
08.2003 - 09.2008
PBX Switchboard Operator
Foxwoods Resort Casino
08.1999 - 02.2003
Associate of Arts - Business Administration And Management
Johnson & Wales University