Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lynne Shaver

Bullhead City,AZ

Summary

Restaurant Supervisor with extensive experience in managing daily operations, staff training, and scheduling. Proven leadership skills and effective problem-solving abilities contribute to high-quality service and customer satisfaction. Achievements include enhanced team efficiency and increased profitability in previous roles.

Overview

10
10
years of professional experience

Work History

Restaurant Supervisor

Krzy Egg House
Beaumont, California
11.2023 - 06.2025
  • Ensured compliance with health and safety regulations at all times.
  • Assigned duties and shifts to restaurant staff according to workload requirements.
  • Monitored food supplies, ordered necessary items to maintain adequate stock levels.
  • Planned work schedules for restaurant personnel ensuring adequate coverage at all times.
  • Resolved customer complaints regarding food quality or service issues promptly and courteously.
  • Established good customer relations and excellent service to build and retain loyal customers.
  • Updated computer systems with new pricing and daily food specials.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Restaurant Server

Sun City Family Restaurant
Sun Cit, California
09.2021 - 11.2023
  • Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
  • Conducted daily side work duties such as polishing glassware and restocking condiments.
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Greeted and seated customers promptly, courteously, and professionally.
  • Checked back with guests periodically to ensure satisfaction with food and service.
  • Ensured compliance with health and safety regulations.
  • Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
  • Assisted with stocking supplies such as napkins and silverware for dining areas.
  • Processed payments from customers using cash registers or POS systems.
  • Maintained positive relationships with co-workers and customers alike through friendly communication.

Restaurant Server

J&M Family Restaurant
Heme, California
10.2019 - 03.2022
  • Greeted and seated customers promptly, courteously, and professionally.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Restaurant Shift Lead

Corky's Kitchen & Bakery
Perris, California
05.2015 - 06.2019
  • Developed promotional strategies that increased overall revenue for the restaurant.
  • Supervised and trained staff on restaurant policies, procedures, and customer service standards.
  • Coordinated with back-of-house kitchen staff regarding production timelines and menu item availability.
  • Maintained accurate records of sales transactions and employee timecards.
  • Scheduled shifts for staff based on weekly forecasts provided by management team.
  • Addressed any customer issues or concerns in a timely manner while ensuring satisfaction was achieved.
  • Ensured all health, safety, and sanitation regulations were adhered to according to company policy.
  • Performed cashier duties when needed during peak periods or due to staffing shortages.

Education

Associate of Arts -

Franklin College
Norwalk, CA
05-2003

High School Diploma -

John A Rowland High School
Rowland Heights, CA
06-1992

Skills

  • Staff scheduling
  • Inventory management
  • Customer complaint resolution
  • Health regulation compliance
  • Point of sale systems
  • Customer relationship management
  • Sales transaction accuracy
  • Training and development
  • Time management
  • Effective communication
  • Problem solving

Timeline

Restaurant Supervisor

Krzy Egg House
11.2023 - 06.2025

Restaurant Server

Sun City Family Restaurant
09.2021 - 11.2023

Restaurant Server

J&M Family Restaurant
10.2019 - 03.2022

Restaurant Shift Lead

Corky's Kitchen & Bakery
05.2015 - 06.2019

Associate of Arts -

Franklin College

High School Diploma -

John A Rowland High School

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