Lynnea Bruns
Plano,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Licensed Massage Therapist
Sterchi Chiropractic
03.2022 - Current
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Maintained client treatment records and designed long-term care programs for return customers.
- Performed massages for clients using Swedish, deep tissue, gua sha, cupping, sports and pregnancy methodologies.
- Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of stroke lengths, rhythms and intensities to optimize relaxation.
- Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
Stretch Therapist
Stretch Club
03.2019 - 05.2021
- Counseled individuals, groups and families to bring awareness of problems, deal with crisis situations and develop action plans.
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
- Guided clients in development of skills and cognitive behavioral therapy techniques.
- Tracked progress according to goals for interventions.
- Documented patient information, treatment plans and patient responses.
- Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively.
Front Desk Receptionist
Fox Valley Ymca
01.2018 - 06.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Used internal software to process reservations, check-ins and check-outs.
- Collected room deposits, fees and payments.
Certified Teacher Assistant
Early Learning Ymca
08.2015 - 05.2019
- Helped teacher prepare instructional material and displays.
- Enforced rules and instructions to maintain discipline.
- Arranged and organized classroom desks, chairs and supplies.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
Cashier
Home Depot
09.2013 - 08.2015
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Education
Massage Therapy
Universal Spa Training Academy, Inc.
Downers Grove, IL09.2021
Kinesiology
Waubonsee Community College
Sugar Grove, IL08.2019
Diploma -
Proviso West High School
Hillside, IL05.2008
Skills
- Information Gathering
- Detailed Instruction
- Effective Communication
- Information Updates
- Customer Inquiries
- Reading Comprehension
- Creative Solutions
- Critical Thinking
- Customer Satisfaction
Timeline
Licensed Massage Therapist
Sterchi Chiropractic
03.2022 - Current
Stretch Therapist
Stretch Club
03.2019 - 05.2021
Front Desk Receptionist
Fox Valley Ymca
01.2018 - 06.2019
Certified Teacher Assistant
Early Learning Ymca
08.2015 - 05.2019
Cashier
Home Depot
09.2013 - 08.2015
Massage Therapy
Universal Spa Training Academy, Inc.
Kinesiology
Waubonsee Community College
Diploma -
Proviso West High School
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