Lynnette Bohman
Bethel
Summary
Dynamic business owner with a proven track record at Kakes & Karaoke, excelling in customer relations and small business operations. Leveraged attention to detail and teamwork to enhance service quality, resulting in increased customer satisfaction and repeat business. Skilled in financial management and inventory control, driving profitability and operational efficiency.
Overview
25
25
years of professional experience
Work History
Owner
Kakes & Karaoke
01.2007 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Maintained and monitored inventory and P&L
67T/15T Blackhawk Helicopter Crewchief/Mechanical Maintenance Engineer
U.S. Army Active Duty
12.1999 - 01.2006
- Managed team according to company standards and compliance requirements.
- Organized daily assignments for crew members, ensuring efficient use of time and resources.
- Trained all team members on key roles to maintain flexibility.
- Mentored junior crew members, fostering a supportive work environment and promoting professional growth.
- Provided proper storage, SOP writing and hazardous material training for 300 plus soldiers
- Maintained records for 300plus soldiers
- Strategized, coordinated and communicated between multiple levels of management
- Ensured compliance with industry regulations through diligent recordkeeping and adherence to established protocols.
- Maintained high levels of productivity by setting clear expectations and monitoring progress throughout each project.
- Collaborated with other supervisors to address workflow challenges and develop innovative solutions.
- Supervised crew in daily inspections, troubleshooting, and preventive maintenance on UH-60 aircraft.
- Solved complex problems quickly through effective collaboration with team members from various departments and disciplines.
Education
BBA - Business Administration in Business Management
American InterContinental University
Schaumburg, ILMaster of Education - Curriculum And Instruction For Educators
American InterContinental University
Schaumburg, ILSkills
- Customer relations
- Small business operations
- Business planning
- Profit and loss
- Attention to detail
- Customer service
- Teamwork and collaboration
- Inventory tracking and management
- Service quality assurance
- Microsoft Office, Adobe
- Inventory control
- Inventory management
- Quality assurance
Timeline
Owner
Kakes & Karaoke
01.2007 - Current
67T/15T Blackhawk Helicopter Crewchief/Mechanical Maintenance Engineer
U.S. Army Active Duty
12.1999 - 01.2006
BBA - Business Administration in Business Management
American InterContinental University
Master of Education - Curriculum And Instruction For Educators
American InterContinental University
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