Lynnette Machado
Summary
Resourceful Assistant Director of Housekeeping known for high productivity and efficient completion of tasks. Specialize in strategic planning, team management, and quality control to maintain exemplary standards of cleanliness and service. Excel in communication, leadership, and problem-solving skills, ensuring smooth operations and guest satisfaction in fast-paced environments.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Assistant Director of Housekeeping
Compass Group
Jacksonville
04.2023 - Current
- * Oversee housekeeping operations across two sites, managing a team of 32 employees on three shifts.
- * Ensure strict compliance with sanitation and safety standards in a high-traffic medical and research facility.
- * Develop and implement cleaning protocols and schedules tailored to facility needs.
- * Conduct regular staff training on safety, infection control, and hazardous material handling.
- * Oversee timesheet management and payroll accuracy, monitoring overtime to control labor costs.
- * Manage supply inventory, tracking usage and placing orders for cleaning supplies and PPE.
- * Lead performance evaluations, address disciplinary actions, and facilitate team-building activities to boost morale.
- * Oversee vendor services and invoice processing for both Jacksonville and Orlando
Housekeeping Manager
Sonesta ES Suites
Jacksonville
06.2021 - 01.2023
- Supervised housekeeping staff to maintain high cleanliness standards.
- Managed inventory of cleaning supplies to support seamless operations.
- Developed training programs for new housekeeping employees to enhance onboarding experience.
Housekeeping Manager
Courtyard by Marriott
Jacksonville
01.2019 - 06.2021
- * Directed daily housekeeping operations for a 150-room hotel, ensuring adherence to Marriott’s standards.
- * Delivered training to staff on cleaning procedures, safety protocols, and guest service etiquette, enhancing service quality.
- * Oversaw laundry operations to ensure efficient cleaning and turnover of linens and uniforms, supporting guest satisfaction.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH 01.2023 - 04.2026
Skills
- Project management
- Employee training
- Team building
- Safety compliance
- Vendor Management
- Finance
- Payroll
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Assistant Director of Housekeeping
Compass Group
04.2023 - Current
Bachelor of Arts - Psychology
Southern New Hampshire University
01.2023 - 04.2026
Housekeeping Manager
Sonesta ES Suites
06.2021 - 01.2023
Housekeeping Manager
Courtyard by Marriott
01.2019 - 06.2021