Motivated Sales professional with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Recognized for advanced sales and merchandising skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Lynnette Maldonado
SAN ANTONIO,TX
Summary
Overview
7
years of professional experience
Work History
Hennes & Mauritz
Sales Lead
03.2021 - Current
Job overview
- Used POS system to process sales, returns, online orders and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
J&E Tile
Receptionist
04.2019 - Current
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing and filing documents.
American Eagle Outfitters
Sales Manager
10.2021 - 10.2022
Job overview
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Initiated new sales and marketing plans for product roll-outs, distribution and media strategy.
Education
Palo Alto CollegeSan Antonio, TX
Associate of Arts from Criminology
06.2019
University Overview
Skills
- Cash Counting
- Professional Relationships
- Account Management
- Sales Program Creation
- POS Transactions
- Organizing and Prioritizing
- Spanish Interpreting
- Microsoft Office Expertise
Timeline
Sales Manager
American Eagle Outfitters
10.2021 - 10.2022
Sales Lead
Hennes & Mauritz
03.2021 - Current
Receptionist
J&E Tile
04.2019 - Current
Palo Alto College
Associate of Arts from Criminology
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