Autumn Soto
Phoenix,AZ
Summary
Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of product sales. Committed to exceeding goals, working closely with coworkers to assist them in closing sales giving them constructive feedback. Organizing and running a team anywhere from 15-30 associates on a daily basis, while still making connections with customers.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Lead
Tillys
Glendale, AZ
09.2020 - Current
- Used POS system to process sales, returns, online orders and gift card activations.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Trained, coached and mentored new sales associates for maximum performance.
- Sold over $95,000 in product during 2021.
Receptionist
Arrowhead Cadillac
Glendale, AZ
09.2021 - 11.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Supported various administrative duties by proofreading, transcribing and invoicing.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
Education
Bachelor of Science - Neuroscience
Arizona State University
Glendale05.2025
Skills
- Constructive Feedback
- Thrives in a Fast Paced Environment
- Cash Counting
- Leadership Experience
- Communication Skills
- Suggestive Selling
Accomplishments
- Was Awarded Highest Sales of the Year in 2021.
Certification
- CPR Certified
Timeline
Receptionist
Arrowhead Cadillac
09.2021 - 11.2021
Sales Lead
Tillys
09.2020 - Current
Bachelor of Science - Neuroscience
Arizona State University
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