Lynnette Patrick

• Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance
• Ensure safety and comfort of customers onboard aircraft
• Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats
• Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers

• Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff
• Answered passengers' questions and provided solutions to issues arising during flights
• Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements

* 2 years of First Class service experience

* Awarded Sky Vacation Package for excellent customer service

• Offered personalized assistance to children, elderly and passengers with special needs
• Improved operations through consistent hard work and dedication
• Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff

Kept abreast of rapidly evolving technology. Learned valuable computer skills such as Excel and adapted to working with others in team building projects.

• Collaborated with other interns on Quality Control project to meet program requirements and demonstrate skills development

• Designed flattering natural styles for variety of face shapes
• Assessed clients' hair to determine if braid style can be managed
• Created updos for formal occasions and photography sessions
• Pampered clients to increase repeat business
• Developed casual, daily hairstyles for convenience and style

• Delivered exceptional service by greeting and serving customers in timely, friendly manner. Ensuring safety of clients; Lead Team of stylist to winning awards in hair competitions 3 years consecutively; Increased revenue of Salon by adding new techniques
• Consistently received positive performance reviews from guests
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences