Lynnette Tucker
Potosi,MO
Summary
With a proven track record at Dr. Joseph C. Cangelosi D.D.S., I excel in office management and customer service, adeptly handling bookkeeping and vendor negotiations to secure cost savings. My expertise ensures efficient scheduling coordination and billing, significantly enhancing client satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Office Manager
Dr. Joseph C. Cangelosi D.D.S.
Bismarck, MO
02.2021 - 12.2024
- Daily duties of confirming patients, patient accounts and billing insurance companies and receiving and posting of payments
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Negotiated contracts with vendors, securing favorable terms and cost savings.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.[
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Dental Assistant
Dr. Michael Wiley, D.D.S.
Park Hills, MO
03.2018 - 12.2024
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Educated patients on treatment procedures and post-procedure home care.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Kept track of treatment information in patient records.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Prepared bills and completed insurance forms using system software.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
Education
Associate of Applied Science - Dental Assisting
Mineral Area College
Park Hills, MO08-1989
Skills
- Bookkeeping
- Vendor engagement
- Credit and collections
- Payroll processing
- Mail handling
- Office management
- Scheduling and calendar management
- Customer service
- Scheduling coordination
- Billing
Timeline
Office Manager
Dr. Joseph C. Cangelosi D.D.S.
02.2021 - 12.2024
Dental Assistant
Dr. Michael Wiley, D.D.S.
03.2018 - 12.2024
Associate of Applied Science - Dental Assisting
Mineral Area College