Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lynzee Adkerson

Okc,OK

Summary

Diligent Rural Mail Carrier Associate with broad experience in rural mail delivery services. Strong focus on safety protocols, efficient route planning, and timely delivery of parcels and letters. Notable skills include customer service, problem-solving abilities, and adaptability to harsh weather conditions. Previous roles have shown significant impact through maintaining high levels of customer satisfaction and consistently meeting delivery schedules.

Overview

8
8
years of professional experience

Work History

Rural Mail Carrier Associate

USPS
Edmond, OK
12.2023 - Current
  • Ensured proper delivery of mail and packages to rural customers according to established guidelines.
  • Processed outgoing mail, including sorting, metering, labeling, and packaging.
  • Collected payments for postal services rendered and issued receipts as required.
  • Assisted customers with various inquiries related to postal services.
  • Delivered mail in a timely manner while adhering to safety regulations.
  • Performed basic maintenance tasks such as checking oil levels, tire pressure., on assigned vehicle.
  • Conducted regular checks on vehicles for any mechanical issues prior to departure.
  • Provided customer service by answering questions regarding rates and other services offered by the post office.
  • Organized all incoming and outgoing mails in an orderly fashion.
  • Reported any suspicious activity noticed during delivery rounds.
  • Adhered to security protocols when handling confidential documents or packages.
  • Observed all traffic laws while driving through rural areas.
  • Followed up with customers after deliveries were made to verify satisfaction.
  • Resolved customer complaints in a professional manner when necessary.
  • Assisted other carriers during peak periods or when needed due to absences from work.
  • Participated in training sessions related to new postal regulations and procedures.
  • Obtained signatures for registered, certified, and insured mail.
  • Delivered and collected mail for designated route to businesses and residential homes using satchels, cars and small trucks.
  • Sorted mail, arranging in delivery sequence for distribution.
  • Collected money for cash-on-delivery and postage-due mail to turn in receipts to postal office.
  • Maintained accurate records of deliveries.
  • Entered change of address orders into computers to process forwarding address stickers.
  • Scanned labels on letters or parcels to confirm receipt.
  • Sorted mail for delivery, arranging mail in delivery sequence.
  • Used road maps or GPS to verify routes and designated addresses.
  • Delivered mail to residents and business within assigned area.
  • Assisted customers by lifting heavy packages and placing parcels by front door or garage.
  • Delivered mail along prescribed route and retrieved additional mail from relay boxes.

Warehouse Picker

Hobby Lobby Distribution Center
Okc, OK
09.2021 - 11.2023
  • Loaded and unloaded goods from trucks using forklifts and pallet jacks.
  • Picked items for customer orders according to order slips or verbal instructions.
  • Packaged items securely in boxes, bags or other containers before shipping.
  • Maintained cleanliness of warehouse by sweeping floors and wiping down shelving units.
  • Restocked returned merchandise onto shelves as needed.
  • Operated hand-held scanners to track product movement within the warehouse environment.
  • Assisted with loading and unloading trucks manually when necessary.
  • Utilized shrink wrap machines to secure packages prior to shipment.
  • Ensured that all safety procedures were followed while operating machinery.
  • Followed established procedures for receiving, storing, rotating, picking and shipping merchandise.
  • Reported any damaged goods or errors in paperwork immediately to supervisor.
  • Attended mandatory training sessions regarding safety protocols, operational procedures and new technology implementation.
  • Conducted routine maintenance checks on equipment used in the warehouse facility.
  • Picked products by matching numbers and product descriptions using voice audio headset.
  • Conducted inventory transactions using scanner gun.
  • Assembled customer orders from stock and placed orders on pallets for shipping department.
  • Used handheld scanners to key in data for packages.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Cleaned and organized aisles, work stations, and floors to promote operational productivity.
  • Trained new employees regarding warehouse procedures and standards.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Packaged fragile items with protective padding to prevent damages during shipments.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Operated forklift and pallet jack to transport heavy loads.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Tracked outgoing orders to provide shipping status to customers.

Night Manager

McDonald's
Elk City, OK
09.2016 - 09.2021
  • Monitored security cameras to ensure the safety of customers and employees.
  • Developed and implemented procedures for staff to handle customer complaints efficiently.
  • Provided training for new night shift personnel on proper use of equipment and safety protocols.
  • Managed emergency situations such as fires, medical emergencies or criminal activity.
  • Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.
  • Oversaw night audit function and preparation of daily financial reports.
  • Promoted teamwork and quality service through communication and coordination with other departments.
  • Advised management of staffing levels and team member performance to facilitate labor.
  • Stocked shelves in store.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

High School Diploma -

Merritt High School
Elk City, OK
05-2016

Some College (No Degree) - Physical Therapist Assistant

Swosu
Sayre, OK

Skills

  • GPS Navigation
  • Vehicle Inspection
  • Mail distribution
  • Defensive Driving
  • Efficient routing
  • Package handling
  • Hand-Eye Coordination
  • Dependability
  • Heavy Lifting
  • Staff Development
  • Policy Implementation
  • Time Management

Timeline

Rural Mail Carrier Associate

USPS
12.2023 - Current

Warehouse Picker

Hobby Lobby Distribution Center
09.2021 - 11.2023

Night Manager

McDonald's
09.2016 - 09.2021

High School Diploma -

Merritt High School

Some College (No Degree) - Physical Therapist Assistant

Swosu

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Lynzee Adkerson