Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lynzi Kujawa

Niles,MI

Summary

Highly-motivated employee with desire to take on new challenges and continuously looking for growth opportunities. Strong worth ethic, adaptability and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Owner

Cleaning Services
Niles, MI
06.2021 - Current
  • Managed daily operations of cleaning services for residential and commercial clients.
  • Developed relationships with clients to understand their specific cleaning needs.
  • Maintained relationships with existing clients by providing superior customer service.

Mortgage Loan Officer

Honor Credit Union
Berrien Springs
11.2024 - 04.2025
  • Evaluated client financial documents for mortgage application processing.
  • Guided clients through mortgage options and terms effectively.
  • Collaborated with real estate agents to facilitate loan closings.
  • Managed documentation for loan approval and underwriting processes.
  • Provided guidance on various types of mortgages such as FHA loans, VA loans, conventional loans.
  • Educated customers on various aspects of mortgage financing options available.

Mortgage Loan Officer Assistant

Honor Credit Union
Berrien Springs, MI
01.2022 - 11.2024
  • Analyzed loan files and reviewed client income, assets and credit to verify compliance to specific underwriting criteria and input new loans into designated software.
  • Ordered, prepared and verified documents necessary for loan to close in compliance, on time and without last-minute surprises.
  • Took applications, distributed disclosures, ordered and reviewed title commitments and executed detailed follow-up through closing to verify completed requirements.
  • Answered questions and advised customers regarding loans and transactions.
  • Assisted loan officers in processing mortgage applications efficiently.
  • Reviewed borrower documentation for compliance with lending guidelines.
  • Communicated with clients to gather necessary financial information.

Mortgage Servicing Specialist

Honor Credit Union
Berrien Springs, MI
05.2021 - 01.2022
  • Processed payoffs and releases for Mortgage loans.
  • Worked with members on Mortgage renewals.
  • Work closely with Municipalities, Title Companies and Private Mortgage Insurance Companies.
  • Work through a high volume of emails and incoming phone call ques daily and provide reposes in a quick manor.
  • Assist members with all service needs for the remaining life of the loan.
  • Funded high volume of mortgages and ensured funds were adequately disbursed.

Member Specialist

Honor Credit Union
11.2018 - 05.2021
  • Achieved goals for member experience, transaction accuracy and product cross-sell, resulting in consistent growth.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Developed training materials, procedures and visual aids to effectively achieve organizational goals.
  • Educated, coached and mentored new hires in multiple positions.
  • Generated leads with successful cold calling and skilled use of strong communication skills.

Education

High School Diploma -

Brandywine Community Schools
Niles, MI
06.2017

Skills

  • Critical thinking
  • Communication
  • Relationship building
  • Persuasive communication style
  • Community relations
  • Problem-solving skills

Timeline

Mortgage Loan Officer

Honor Credit Union
11.2024 - 04.2025

Mortgage Loan Officer Assistant

Honor Credit Union
01.2022 - 11.2024

Owner

Cleaning Services
06.2021 - Current

Mortgage Servicing Specialist

Honor Credit Union
05.2021 - 01.2022

Member Specialist

Honor Credit Union
11.2018 - 05.2021

High School Diploma -

Brandywine Community Schools

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