Mathew Tencza
Management Specialist/NFT Enthusiast
Shelton,CT
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in an organization. Self-motivated professional, successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in Leisure/Competitive Gaming, NFT Culture, etc.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Owner
Sentry Cleaning Solutions LLC
Shelton, CT
05.2020 - Current
- Managed day-to-day business operations.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
Custodial Engineer
Shelton Board Of Education
Shelton, CT
01.2017 - Current
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Organized daily cleaning schedules for custodial team.
- Checked in and stocked inventory throughout facility.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Knowledge Operations Manager
United States Air Force, USAF
San Antonio, TX
11.2011 - 07.2014
- Appraised inventory levels every [Timeframe] and ordered new merchandise to keep quantities well-stocked.
- Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
- Collaborated with assistant managers to open and close [Type] office, handle large transactions and manage inventory.
- Reported issues to higher management with great detail, resulting in [Result].
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Education
No Degree - Business
Community College of The Air Force
Montgomery, ALHigh School Diploma -
Shelton High School
Shelton, CT 09.2007 - 06.2011
Skills
Business launch
Business administration
Staff Management
Project Management
Strategic planning
Relationship building
Operations management
Client Service
Business Development
Negotiation
Coaching and mentoring
Flexible and Adaptable
Self-Motivated
Teambuilding
Attention to Detail
Good Telephone Etiquette
Conflict Resolution
Analytical and Critical Thinking
Dependable and Responsible
Multitasking Abilities
Problem-Solving
Critical Thinking
Customer Service
Creative collaboration
Active Listening
Cultural Awareness
Leadership
Teamwork and Collaboration
Timeline
Owner
Sentry Cleaning Solutions LLC
05.2020 - Current
Custodial Engineer
Shelton Board Of Education
01.2017 - Current
Knowledge Operations Manager
United States Air Force, USAF
11.2011 - 07.2014
High School Diploma -
Shelton High School
09.2007 - 06.2011
No Degree - Business
Community College of The Air Force
Gaming
https://profile.majorleaguegaming.com/Goomba203/
Retired Call of Duty Semi-Pro, still a finatic.
Gaming
https://profile.majorleaguegaming.com/Goomba203/
Retired Call of Duty Semi-Pro, still a finatic.