Lynzie Chalfant
Stevensville,MD
Summary
Skilled Retail Parts Professional with background in managing automotive parts inventory, providing customer service, and processing transactions. Strengths include solid understanding of auto parts, effective communication skills, problem-solving abilities, and deep commitment to customer satisfaction. Past roles involved establishing rapport with customers, recommending appropriate items based on needs, and maintaining organized stock levels for optimal business operations.
Overview
25
25
years of professional experience
Work History
Retail Parts Professional
Advanced Auto Parts
State College, 16801
08.2021 - 08.2024
- Ensured compliance with safety regulations while stocking products on shelves.
- Reviewed sales reports regularly to identify problems or trends in sales performance.
- Greeted customers and provided excellent customer service.
- In charge of all inventory for the entire store.
- Duties of opening the store, along with bank deposits, paperwork, and daily operations.
Drivers Education Instructor
Ms.Brenda's Driving School
Stevensville, MD
10.2014 - 04.2021
- Instructed students on safe driving techniques, such as maintaining a proper following distance, navigating intersections and avoiding distractions.
- Demonstrated the importance of defensive driving by providing examples from real-life scenarios.
- Teach rules of the road to make new drivers safe drivers.
Police Communications Officer
Easton Police Department
Easton, MD
09.1999 - 10.2014
- Answered emergency and non-emergency calls, providing assistance or routing to appropriate personnel.
- Monitored police radio frequencies, responding to officers' requests for assistance.
- Maintained accurate records of all incoming calls and dispatched units as needed.
- Responded quickly and calmly to urgent situations while providing clear instructions over the telephone.
- Utilized various computer programs such as CAD system software applications to enter caller information into database records.
- Maintained knowledge of applicable laws regarding civil rights issues related to police dispatching procedures.
- Evaluated incoming calls for priority levels based on urgency of need for response teams.
- Collaborated closely with other dispatch centers throughout the region sharing vital information about ongoing investigations or wanted persons.
- Communicated effectively with both civilian contacts and police personnel over two-way radios in order to provide timely updates on changes in status or location of units.
Education
High School Diploma -
Queenstown Christian Academy
Queenstown, MD05-1999
Skills
- Returns processing
- Technical aptitude
- Merchandising Strategies
- Negotiation abilities
- Store maintenance
- Cycle counting
- Inventory
- Daily operations of the store
- Report Generation
- Training and coaching
- Parts installation knowledge
- Ordering parts
- Order Fulfillment
- Returns management
Timeline
Retail Parts Professional
Advanced Auto Parts
08.2021 - 08.2024
Drivers Education Instructor
Ms.Brenda's Driving School
10.2014 - 04.2021
Police Communications Officer
Easton Police Department
09.1999 - 10.2014
High School Diploma -
Queenstown Christian Academy
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