Customer Service Lead
Food Lion
06.2023 - Current
- Consistently assists more than 20 customers daily, delivering exceptional service and ensuring a positive shopping experience.
- Ensures smooth checkout experiences by unloading and organizing groceries for efficient bagging, enhancing customer satisfaction.
- Exhibits adaptability by performing various roles including cashier, managing the front end, and assisting with Western Union, ensuring seamless operations.
- Plays an integral role in handling various payment methods, including cash, checks, and coupons, demonstrating strong problem-solving skills and attention to detail.