Lyric Schwalbach
Leander
Summary
Dynamic operations manager with a strong work ethic and proven success at both Wingstop Restaurant and Schwalbach Landscaping. Committed to client relationship management, ensuring high customer satisfaction through strategic planning and efficient business operations.
Overview
4
4
years of professional experience
Work History
Owner/Operator
Schwalbach Landscaping
01.2021 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Assistant Manager of Operations
Wingstop Restaurant
06.2024 - 05.2025
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Coordinated with General Manager in different operational issues and promotional activities.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
Skills
- Operations management
- Documentation and reporting
- Business planning
- Staff training and development
- Strategic planning
- Inventory management
- Operational reporting
- Client relationship management
- Strong work ethic
- Decision-making
- Dependable and reliable
- Customer-oriented
- Equipment operation
Timeline
Assistant Manager of Operations
Wingstop Restaurant
06.2024 - 05.2025
Owner/Operator
Schwalbach Landscaping
01.2021 - Current
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