Lyriq Birmingham
Granite Bay,California
Summary
Efficient host skilled in managing guest experiences and operational flow in fast-paced environments. Known for productivity and ability to complete tasks swiftly while maintaining high standards of service. Specialized skills include reservation management, customer service excellence, and communication. Excel in using empathy, adaptability, and problem-solving to enhance guest satisfaction and streamline restaurant operations.
Overview
6
6
years of professional experience
Work History
Host
Twin Peaks
Sacramento, California
04.2023 - Current
- Provided customers with accurate wait times and monitored waiting list.
- Served as point-of-contact for resolving guest complaints or special requests.
- Inspected dining areas for any damages or defects.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Medical Assistant
Advanced Psychiatry Associates
Sacramento, California
10.2022 - 03.2023
- Obtain patient vitals including blood pressure, temperature and diagnostic information with tact and compassion
- Update patient records to include all new information and treatment plans for 100+ daily patients
- Demonstrated excellent interpersonal skills when taking patient medical histories and collaborating with doctors to update patient records for more than 20 patients daily
- Follow OSHA, Infection Control and Universal Precautions guidelines and regulations
Externship
Urgent Care
Sacramento, California
05.2022 - 06.2022
- Monitored 10+ patients (e.g
- Took temperature, pulse, blood pressure, and other vital signs to detect deviations from normal)
- Learned hands-on emergency medical techniques
Personal Nanny
Self Employed
Sacramento, California
06.2019 - 06.2021
- Maintain a complete schedule for children and parents to coordinate play dates, sports practices, recitals, parent-teacher conferences, and other important meetings
- Prepare nutritious meals for the children or family, ensuring adherence to strict allergen guidelines
- Created age-appropriate activities for the children that included putting on plays that they wrote, creating projects, etc
- Ensured client privacy in handling confidential family matters
Education
Medical Assistant Diploma -
National Career Education
08.2022
High School Diploma -
Sacramento06.2020
Skills
- Patience
- Active Listener
- TB Test Clearance
- Office Skills
- Multitasking
- Medical Administrative Skills
- Dependable professional - on time for all shifts
- Medical Supply Inventory
Timeline
Host
Twin Peaks
04.2023 - Current
Medical Assistant
Advanced Psychiatry Associates
10.2022 - 03.2023
Externship
Urgent Care
05.2022 - 06.2022
Personal Nanny
Self Employed
06.2019 - 06.2021
Medical Assistant Diploma -
National Career Education