Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Lys-Doris Domond

Miami,FL

Summary

My desire to assist those in need stems from understanding the struggle of feeling powerless. Throughout my three years working at Three Woks during high school and my seasonal position at Muse Management, I have gained extensive knowledge in customer service. These experiences have prepared me for new challenges and opportunities. I am a collaborative and easygoing individual who consistently brings positive energy to any team setting. I possess strong organizational skills, excellent communication abilities, and a friendly demeanor. My proficiency in both verbal and written communication enables me to effectively interact with visitors, colleagues, and management. Additionally, I am a fast learner with the ability to quickly adapt to new skills and tasks. I am eager to learn and grow in new areas, and I am committed to providing valuable assistance in various capacities. My skills include fast typing, maintaining accurate and organized records, and a genuine enjoyment of interacting with people. I am confident that my abilities and enthusiasm will make me a valuable asset to your team.

Overview

4
4
years of professional experience

Work History

Sales Associate

Muse Management
10.2024 - 02.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Shift Leader

Three Woks
06.2021 - 02.2025
  • Provided exceptional customer service and maintained a positive attitude throughout the shift
  • Supervised the staff and operations during a particular work shift
  • Handled scheduling, resolved issues, and ensured smooth running of the business
  • Stepped in to manage the business when the regular manager wasn't there
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols
  • Ensured workers followed corporate rules and standards.

Education

Undergraduate - Biology

Miami Dade College
Miami, FL
02.2025

Skills

  • Positive Attitude
  • Safety Processes
  • Safety Compliance
  • Security Procedures
  • Guest services
  • Leadership
  • Management
  • Bilingual
  • Organizational skill
  • Anatomy knowledge
  • Communication skills
  • Touch typing
  • Resilient
  • Friendly

Languages

French
Native or Bilingual
English
Native or Bilingual
Creole
Native or Bilingual

Timeline

Sales Associate

Muse Management
10.2024 - 02.2025

Shift Leader

Three Woks
06.2021 - 02.2025

Undergraduate - Biology

Miami Dade College
Lys-Doris Domond