Lytice Hubert Anderson
Calumet City,IL
Summary
Skilled Dispatcher with background in coordinating and directing vehicles, equipment, or staff according to regulations and established policies. Known for strong problem-solving capabilities, clear communication skills, and ability to stay calm under pressure. Demonstrated success in optimizing routes, managing crisis situations effectively, and improving response times. In previous roles have enhanced operational efficiency significantly while maintaining high standards of safety.
Poised Dispatcher offering many years of experience. Well-versed in shipping policies, delivery requirements, and driver practices. Works efficiently and maintains professional demeanor in stressful situations.
Resourceful Dispatcher known for high productivity and efficiency in task completion. Specialized skills include quick decision-making, effective communication, and advanced knowledge of dispatch software. Excel in using critical thinking, problem-solving abilities, and adaptability to manage complex situations and ensure seamless operations.
Overview
4
4
years of professional experience
Work History
Ramp Dispatcher
Alliance Ground International
Chicago, Illinois
03.2024 - 01.2025
- Alerted personnel of road and weather hazards to minimize accidents and delays.
- Trained employees on triaging and dispatching procedures to properly handle daily calls.
- Mentored junior team members and managed employee relationships.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Advised personnel about accidents, weather conditions or other hazards.
- Tracked changes in computer system to keep records current and accurate.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Oversaw communications within assigned territories.
- Addressed questions, problems or requests for service or equipment.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
Dispatcher
Alliance Ground International
Chicago, IL
03.2022 - 11.2023
- Maintained current knowledge of personnel in field and completed deliveries or delays.
- Determined types or amounts of equipment, vehicles or personnel to meet work orders or specifications.
- Managed daily delivery and work schedules to maximize coverage.
- Advised personnel about accidents, weather conditions or other hazards.
- Answered customer requests with information about product availability, shipping information and status updates.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
Laundry Attendant
Yona Solutions
South Holland , Illinois
01.2021 - 01.2022
- Monitored washing machine cycles to ensure proper treatment of fabrics.
- Loaded carts with clean linen to transport to designated storage areas.
- Inspected linen for tears or stains and treated them accordingly.
- Loaded and unloaded washers and dryers, observing correct operating instructions.
- Unloaded and folded clean laundry from dryers and stored in appropriate areas.
- Cleaned the laundry room and equipment regularly according to safety standards.
- Kept work area neat, clean and organized at all times.
Education
High School Diploma -
Bowen High School
Chicago, IL06-1987
Skills
- Driver communication
- Equipment management
- Database maintenance
- Technical aptitude
- Customer service
- Dispatch coordination
- Attention to detail
- Schedule coordination
- Decision-making
- Emergency protocols
- Verbal and written communication
- Multitasking and organization
Timeline
Ramp Dispatcher
Alliance Ground International
03.2024 - 01.2025
Dispatcher
Alliance Ground International
03.2022 - 11.2023
Laundry Attendant
Yona Solutions
01.2021 - 01.2022
High School Diploma -
Bowen High School
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