Lyttleton Earl Scantlebury
Rick Case Kia
Duluth,GA
2027
years of professional experience
Dynamic Sales Representative with a proven track record at AutoNation Ford, excelling in customer relations and driving revenue growth. Skilled in utilizing CRM tools to manage sales pipelines while fostering long-term client trust. Adept at negotiating favorable terms, enhancing customer satisfaction, and achieving sales targets through effective interpersonal communication.
Work History
Sales Representative
5 Years 10 Months- Greeted customers in the dealership and on the lot
- Showcased vehicles and explained features, warranties and benefits to customers
- Arranged and oversaw test drives, including collecting proper documentation like driver’s licenses
- Negotiated car prices and trade-in values to support sales and positive financial business outcomes
- Answered questions about financing and the purchasing process, such as interest rates.s.s.s
- Followed up with customers and built long-term trust for repeat business and referrals
Sales Representative
5 Months- Greeted customers in the dealership or the lot
- Showcased vehicles and explained features, warranties and benefits to customers
- Answered questions about financing and the purchasing process, such as interest rates
- Arranged and oversaw test drives, including collecting proper documentation like driver’s licenses
- Negotiated car prices and trade-in values to support sales and positive financial business outcomes
- Followed up with customers and built long-term trust for repeat business and referrals
Sales Representative
3 Years 11 Months- Cultivated relationships with clients to enhance customer satisfaction and loyalty.
- Executed sales strategies to meet monthly targets and drive revenue growth.
- Provided product knowledge and expertise to assist customers in making informed decisions.
- Trained new sales staff on best practices and dealership processes to improve team performance.
Sales Representative
4 Years 1 Month- Evaluated market trends to uncover strategic opportunities for product promotions.
- Facilitated collaboration with finance department to enhance vehicle financing options for customers.
- Cultivated in-depth expertise in inventory pricing strategies and competitive market analysis.
- Established follow-up procedures with clients post-sale to enhance engagement and service quality.
Front Office Associate
- Oversaw front desk operations, ensuring efficient check-in and check-out processes.
- Managed room assignments to streamline operations and enhance guest experience.
- Managed documentation for reservation cancellations and special requests to improve operational tracking.
- Oversaw daily cash transactions and generated end-of-day closing reports.
- Facilitated ongoing training and support initiatives for front desk agents.
- Documented and resolved customer complaints in a timely manner.
Education
Associate of Arts
Skills
Customer service
Customer relations
Customer relationship building
Interpersonal communication skills
Proficient at using CRM tools to manage sales pipeline
MS Office Suite
10 Key Calculation
Timeline
Sales Representative
Rick Case Kia
11.2020 - 09.2026Read More
Sales Representative
Son's Ford
06.2020 - 11.2020Read More
Sales Representative
Ed Voyles Chrysler Dodge Jeep Ram
11.2016 - 10.2020Read More
Sales Representative
AutoNation Ford
10.2012 - 11.2016Read More
Front Office Associate
Westin Atlanta North
2001 - 2012Read More
Critchlow Labor College
Associate of Arts
Read More