Lyza De Los Reyes
Las Vegas,NV
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
7
7
years of post-secondary education
4
4
years of professional experience
Work History
Retail Associate
Oni Oni Company
Las Vegas, NV
03.2021 - 06.2021
- Greeted customers, helped locate merchandise and suggested suitable options.
- Helped customers complete purchases, locate items and join reward programs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Maintained clean sales floor and straightened and faced merchandise.
- Answered questions about store policies and addressed customer concerns.
Team Member
Chick-Fil-A
Henderson, NV
12.2019 - 02.2021
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Trained new staff in front of house procedures, including customer relations and cleaning.
Assistant Manager
Dairy Queen
Henderson, NV
04.2017 - 08.2019
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Education
High School Diploma -
09.2013 - 06.2017
High School Diploma -
01.2018 - Current
Skills
Positive and engaging demeanor
undefinedTimeline
Retail Associate - Oni Oni Company
03.2021 - 06.2021
Team Member - Chick-Fil-A
12.2019 - 02.2021
College of Southern Nevada - High School Diploma,
01.2018 - Current
Assistant Manager - Dairy Queen
04.2017 - 08.2019
Basic Academy of Int'l Studies High School - High School Diploma,
09.2013 - 06.2017
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